Hello Jan, Now that iOS 10.1.1 has been released, you may want to try again. Perhaps you will be able to download the update this time. Good luck.
On 10/30/16, Jan Kleinhans <[email protected]> wrote: > Hi > > Thanks for all the suggestions. Indeed wi-fi is working, cellular data is > off, and the phone can pretty much be used for anything else but for > updating. I will try some more during the day, before resetting the whole > thing as a new phone, was hoping that would not be necessary. Thanks all > the same for helping. > > Jan > > ----- Original Message ----- > From: "Shai" <[email protected]> > To: <[email protected]> > Sent: Monday, October 31, 2016 2:39 AM > Subject: Re: Problems updating iPhone 6 over the air to ios 10.1 > > >> Hello Jan, >> It sounds to me like you have done all that you could do to try to get >> the phone updated. Just to confirm, does your phone state that it is >> connected to WiFI in the status bar at the top of the screen after >> resetting network settings? Are you able to launch and browse the >> Internet with Safari? You might want to try disabling cellular data >> and seeing if you could do the update this way. That way you are sure >> that WiFi is connected. You can turn off cellular data in >> settings/cellular. >> If you still receive the same message, you will have to reset the >> phone as new again to get it to update to iOS10.1. >> >> >> On 10/30/16, Jan Kleinhans <[email protected]> wrote: >>> Hi all >>> >>> Because of some problems with my computer which is not relevant here, I >>> tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be >>> >>> a >>> problem. I get to the point where it starts downloading the update, >>> then >>> after about 5 minutes the message appears: "error downloading update" and >>> >>> I >>> then can close it or retry. Now, I have tried numerous times, same >>> thing >>> happening. I have restarted the phone by switching it off, rebooting >>> with >>> the multiple presses of the power button, I've reset the network >>> settings, >>> no apps in the app switcher, but the same thing happens all the time. It >>> >>> is >>> a 64 gb phone, lots of memory free, so that also is not the problem. I >>> have >>> used the same wi-fi network to update my wife's iPhone 5S, and there were >>> >>> no >>> problems whatsoever. What might be the problem here? When I got this >>> phone, it was just after the release of Ios 10. I then did a clean >>> install, >>> redownloaded the apps I needed from the app store, not using an old >>> backup. >>> So, short from setting it up as a new phone again, would there be >>> something >>> else that I could try? It is also connected to power when I attempt >>> this, >>> so all those bases are covered. Any help would be greatly appreciated. >>> >>> Jan Kleinhans >>> >>> --- >>> This email has been checked for viruses by Avast antivirus software. >>> https://www.avast.com/antivirus >>> >>> -- >>> The following information is important for all members of the V iPhone >>> list. >>> >>> If you have any questions or concerns about the running of this list, or >>> >>> if >>> you feel that a member's post is inappropriate, please contact the owners >>> >>> or >>> moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor and your owner is Cara >>> Quinn - >>> you can reach Cara at [email protected] >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/[email protected]/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> >> you can reach Cara at [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > > --- > This email has been checked for viruses by Avast antivirus software. > https://www.avast.com/antivirus > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
