Hi Andrew,

I just went through the same thing as my iPhone 6S Plus was replaced on 
warranty and I set the replacement phone up as a new phone, then updated it (it 
still had 9.0.2 on it) and then I added my email accounts, contacts etc. 
Anyhow, here is what you do:

Go into the contact you want to add to Favorites
Double tap on Add to Favorites
The “Add to Favorites” menu pops up and you probably have something like this:
Message, mobile or maybe you have Message, iPhone
Call, Mobile or Call, iPhone
Mail

If you listen closely when you swipe to where it says “Call” you will notice 
that Voiceover says “Actions available”. This means the action rotor is 
present. Swipe down and you will hear “Show Options”. Double tap on that and 
you now see all numbers available for the contact and you can pick the one you 
want to add as a favorite.
The same goes once you have a number added to Favorites. There used to be a 
“More Info” button to the right of the numbers and this opened the contact and 
you could pick another number, now you have to swipe down on the Favorite to 
accomplish this.

Regards,
Sieghard


From: [email protected] [mailto:[email protected]] On Behalf Of 
Andrew Roberts
Sent: Sunday, October 30, 2016 6:08 AM
To: [email protected]
Subject: Adding contacts to favourites

Hi,

I am using an iPhone 7 running iOS10.

I have a few contacts who have several numbers, an iPhone, home, and work 
number.  I am in a position where I would like to take one of these contacts 
and add all three of these numbers to my favourite contacts.  Unfortunately the 
only one it seems to allow me to add is the iPhone number.  Does anyone know 
how I accomplish adding the other two numbers to favourites?  I was able to do 
this on my iPhone5S running iOS9.

Many thanks,

Andrew
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