It sounded like a battery issue to me (their performance is degraded at colder temperatures, but it sounds like you had a defective one).
Chip From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel Sent: Thursday, November 03, 2016 10:02 PM To: viphone@googlegroups.com Subject: RE: VoiceOver draining battery since 10.1 update There will always be crashes, I recently went to the Apple Store in Calgary because my iPhone 6S Plus shut down several times when I was out and about and when it was a bit colder outside. I keep the iPhone against my body so even when it’s cold and I pull it out the phone is warm and while I could see it shutting off when it’s -30 outside and I keep it out for a longer period of time, it was not even 0 (or 32 as you americans would say). It was a few degrees above 0, so around the mid to high 30’s) and whenever I restarted the phone I would barely put in my PIN when it shut down again. Anyhow, I had iPhones since the 4S in 2010 and none of them has ever done this so I assumed it was maybe a faulty sensor inside the phone. The girl at the Apple Store ran the full diagnostic and said she could see multiple crashes and suggested that it is a good idea to reboot iPhones in general maybe once a week as this helps to avoid certain issues which may arise when a phone has not been rebooted for a very long time. Anyhow, I then upgraded to iOS 10.1.1 and the problem of my phone shutting down persisted so I went back to the Apple Store, explained the issue to a different Apple Genious and he agreed that this sounded strange and since I have Apple Care Plus he replaced my phone. Since this was a warranty replacement and not an accidental damage replacement this didn’t cost me a dime except of course the time it took to get my new phone going again. Since it’s been some time when I set up as a new phone I decided to do this. Calgary is not home so I had brought my laptop and did it at the Apple Store, a very nice guy at the “setup table” helped me throughout the process since I had all my apps on my laptop with the latest updates and thought it would be faster to sync them than to redownload them one by one. Since of course this is not currently possible with Windows, Jaws and iTunes, the Apple guy checked off all the apps I wanted and then got the sync going. Regards, Sieghard From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Anne Robertson Sent: Thursday, November 3, 2016 10:25 AM To: viphone@googlegroups.com Subject: Re: VoiceOver draining battery since 10.1 update Hello Chip, I already did the update and it caused the same problem again. I sent the crash log to Apple. Cheers, Anne On 3 Nov 2016, at 18:09, Chip Orange <lists3...@comcast.net> wrote: Sorry, I have the version incorrect in previous message, and I did mean 10.1.1 Chip From: <mailto:viphone@googlegroups.com> viphone@googlegroups.com [ <mailto:viphone@googlegroups.com> mailto:viphone@googlegroups.com] On Behalf Of Chip Orange Sent: Thursday, November 03, 2016 1:04 PM To: <mailto:viphone@googlegroups.com> viphone@googlegroups.com Subject: RE: VoiceOver draining battery since 10.1 update There is an update to IOS 10.2 available, perhaps you’d like to try this to see if it’s a bug they’ve already fixed? Chip From: <mailto:viphone@googlegroups.com> viphone@googlegroups.com [ <mailto:viphone@googlegroups.com> mailto:viphone@googlegroups.com] On Behalf Of Anne Robertson Sent: Sunday, October 30, 2016 5:52 PM To: <mailto:viphone@googlegroups.com> viphone@googlegroups.com Subject: Re: VoiceOver draining battery since 10.1 update I’m currently doing a complete restore of my iPhone, which means I’ll have to download all the Navigon maps and fix other settings. The problem occurred at home with a good connexion to our network. I find it interesting that turning VoiceOver off cures the problem, so the internet connexion couldn’t be the issue. Cheers, Anne On 30 Oct 2016, at 22:39, Feliciano Godoy < <mailto:theblindman...@hotmail.com> theblindman...@hotmail.com> wrote: Are you experiencing this behavior at different locations as well? This type of behavior also occurs when your phone is looking for service. How how about if you try to put your phone on airplane mode for an hour or two and see the battery life difference. Regards, Feliciano For tech tips and updates, LIKE <http://www.facebook.com/theblindman12v> www.facebook.com/theblindman12v Follow <http://www.twitter.com/theblindman12v> www.twitter.com/theblindman12v On Oct 30, 2016, at 2:16 PM, Anne Robertson < <mailto:annefromo...@gmail.com> annefromo...@gmail.com> wrote: Hello Feliciano, I already did a reset of my i phone to no effect. Cheers, Anne On 30 Oct 2016, at 21:30, Feliciano Godoy < <mailto:theblindman...@hotmail.com> theblindman...@hotmail.com> wrote: I suggest you reset all settings. This may fix the issue that you're having. Regards, Feliciano For tech tips and updates, LIKE <http://www.facebook.com/theblindman12v> www.facebook.com/theblindman12v Follow <http://www.twitter.com/theblindman12v> www.twitter.com/theblindman12v On Oct 30, 2016, at 12:38 PM, Anne Robertson < <mailto:annefromo...@gmail.com> annefromo...@gmail.com> wrote: Hello fellow listers, After doing the iOS 10.1 update on my 64 GB iPhone SE, I noticed a sudden excessive battery drain while not using my iPhone. I turned off all background refresh activities for all apps. I left two apps in the App Switcher: Kobo and Audible. With VoiceOver active but the screen locked, the battery drain was between 4 and 5% per hour. I then turned VoiceOver off and locked the screen. After an hour, there was no noticeable battery drain. I Therefore conclude that VoiceOver is draining my battery. I’ve reported this to Apple Accessibility. Cheers, Anne -- The following information is important for all members of the V iPhone list. 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