Have you been able to set up at least an email account on the new phone? If so, try calling Apple Accessibility with the serial numbers of both the old phone and the new one. They may be able to help you out.
Good luck, Richard "By doing what you love, you inspire and awaken the hearts of others." - Satsuki Shibuya (Sent from my iPod 6) On Dec 21, 2016, at 9:28 PM, Joney <[email protected]<mailto:[email protected]>> wrote: <image001.gif> Hi all: I've managed to do a really stupid thing. I've locked myself out of my apple account. I got a new phone for Christmas and, went to set it up like I had my old one. I did an incryptede backup of the phone, restored the old phone to factory settings, and than tried setting up my nw phone. Not the thing to do apparently. The old phone hving been reset didn't have my account info on it amymore and the new phone wasn't set up. So, I can't get past the enter code page because messages sent to the phone can't be read. I've been told I may have to put a whole new ID on the phone and start from scratch. :( Any helpful ideas would be appreciated. Thenks, Joney "If God can bring you to it, He will lead you through it.: [email protected]<mailto:[email protected]> -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
