Keith, I had exactly the same experience! I have the impression that the support workers are well on our side, but I am given the impression that voice-over is very low down on the priority list. this is why I mentioned using the social networking A little while back. I haven't done it yet though, not being very at home in this arena. I think that Twitter would also be a powerful tool.
good luck to you and best wishes for the New Year! Sandy sent from the dark side of the moon > On 1 Jan 2017, at 17:29, Kramlinger, Keith G., M.D. > <[email protected]> wrote: > > Hi, > > I was on the phone yesterday with a very helpful Neato representative getting > help with a firmware update. We began talking about the problems with the app > from a blindness perspective. > > He said he’d write a few emails internally, but also suggested posting > messages to the Neato Facebook page. He seemed to think Facebook postings > carry weight internally and can influence decision making. > > Keith > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
