I had a similar issue with my 6S Plus, but only when it was a bit cold outside. This happened a few times in October when I was in Calgary and it wasn't even that cold, around or just above freezing (0 to +3 Celsius, so low to mid 30's F). I went to the Apple Store and they also said the battery tested fine, after it did this a few more times I went back and another genious helped me, I explained that it continues to do this and since I have Apple Care Plus he said he could give me a replacement phone. I have never had this issue since and I have used it now in December and January when it was much colder, as low as about -25 or -28 Celsius (-12 to -18 Fahrenheit). Of course I would usually have it under my jacket, but I have pulled it out in these temperatures and used it just as I did with the old one and where the old one shut down this one works fine. Not sure if you live in a cold place and also I don't know if it does it a lot or every time, but if it does I'd simply insist on a replacement.
Regards, Sieghard From: [email protected] [mailto:[email protected]] On Behalf Of Donna Sent: Wednesday, February 15, 2017 3:40 PM To: [email protected] Subject: Re: Iphone 6 unexpected shutdown I had this exact problem with my iPhone 6 that I got in mid December 2014. The problem started in July 2016. The phone would unexpectedly would shut down with displaying the low battery alert. The problem started out happening like you described, when the battery had 3%, 7%, 11% it would turn off. I would let my battery completely go dead once a week & only would charge the battery when it had 3-5% battery life left. This problem lasted about 3 months, then I started noticing that my battery would go from 100% charged to 50-60% charged in less than 30 minutes & would unexpectedly shut down without a low battery alert when the battery was 20-30% battery remaining. My iPhone was still under warranty with Square trade in November 2016, so I sent it off to be serviced. My iPhone had several pixils that had burnt out & according to Square Trade there was a problem with my battery when it was tested. My iPhone works great now. Donna Hello group, i have an Iphone 6 64GB purchased in July 2015. Noticed that the phone will randomly shut off sometimes with 11%, 5% 3% battery power remaining. Looked on line at apple's page and my device is not eligible for a battery replacement. Erased all content and settings/ restored the Iphone through Itunes (as new and re-installed the software 10.2.1.) Went to apple store in North ridge a few weeks ago the employee that helped me ran a battery diagnostic showed me that it passed. The girl said it could be hardware related.. I make sure to charge the phone to 100% as often as possible. What are everyone's thoughts? has anyone else experienced this? my plan since i still have apple care is to replace my 6 with a new Iphone 6 directly from Apple. See if this fixes the issue. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
