I think Apple needs to do a bunch of work around this and decide on how to 
handle various scenarios. I can confirm that when the mute switch is on and 
somebody calls my phone does the one short vibration and Voiceover announces 
the caller, but no vibration happens beyond this. Here is my further complaint: 
if you allow a caller to bypass Do Not Disturb they also bypass mute, in other 
words if you open a contact, go to the person's ringtone and turn on Emergency 
Bypass then you hear all tones (text tones, ringtones etc.) if Mute is on but 
Do Not Disturb is not on. The explanation of Emergency Bypass is this 
"Emergency bypass allows sounds and vibrations from this person even if Do Not 
Disturb is on". Of course I think this is great because you may want certain 
people like close family membes to be able to reach you even at night or when 
you are in a meeting, but at this point the way it works means that the mute 
switch and Do Not Disturb basically do the same thing. I think that if I really 
want no ringtones or other tones to come through then turning on mute should do 
this and it should even mute those tones from people who have emergency bypass 
turned on. Alternatively, Apple could add a second setting to let you decide 
separately if tones should come through when mute is on, by default it should 
be off, but maybe there is one or two people who should absolutely reach you no 
matter whether Do Not Disturb or mute is on.
The other problem is that for those of us who have an Apple Watch the watch 
obeys any setting you have for Do Not Disturb, if somebody calls you where 
Emergency Bypass is not on for that person the call actually goes straight to 
voice mail. I guess in a way this is different from Mute because if mute is on 
and somebody calls the caller will hear the ringtone and only be passed on to 
voice mail once the appropriate number of rings have passed. Anyhow, the 
problem is that if you turn on mute on the phone and somebody calls the Apple 
Watch still rings. It's like it doesn't know that you put your phone on mute 
and I think since it's connected to the phone at all times via bluetooth the 
phone should tell the Apple Watch "Hey, the mute switch was just turned on, so 
you also go to mute". What good is it if you are in a meeting or at church and 
you turn on mute, but then your Apple Watch rings anyways.
Also, it is important to note that this issue with no vibrations on mute is a 
Voiceover bug. If you put your phone on mute, then turn off Voiceover with a 
triple click of the home button and then lock your phone and call it the 
vibrations come through just fine.
I will definitely submit this to accessibility @applecom and as usual the more 
of us who do this the more likely it is Apple will take this seriously.


Regards,
Sieghard

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Jed Barton
Sent: Saturday, February 18, 2017 7:26 AM
To: [email protected]
Subject: Re: vibration not working on silent

how did you end up reporting it, did you use an app?

On 2/18/2017 8:37 AM, Jennie Facer wrote:
> I have the same issue. I don't really understand it, but I have 
> reported it. Hopefully they will fix it.
> Jenn
>
> Jenn and Kumi
>
> On Feb 17, 2017, at 6:18 PM, Jed Barton <[email protected] 
> <mailto:[email protected]>> wrote:
>
>> Hey guys,
>>
>> OK, so i ahve a bit of an issue.  I'm running the latest IOS, and my 
>> iphone 7.  When i go to put the vibrate switch on the side of the 
>> phone, it did the same thing with my iphone 6.  when i get a call, i 
>> feel a little pulse, and voiceover tells me who's calling.  If i'm 
>> not paying attention i'll miss the call, as it doesn't do long 
>> vibrates to indicate a ring.  Any ideas what's going on?  Anyone else seen 
>> this?
>>  It is set to vibrate, but it just does a quick pulse.  Any thoughts?
>>
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