Hi, unfortunately you can't turn off software update I definitely apologize for 
this.

> On Feb 22, 2017, at 1:31 PM, Cher Bosch <[email protected]> wrote:
> 
> Where do I go to turn software downloads off? I do still want my contacts to 
> automatically update through Outlook though, so don’t want to disable that 
> feature. Thanks.
>  
> Cher
>  
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Joseph Hudson
> Sent: Wednesday, February 22, 2017 12:13 AM
> To: [email protected]
> Subject: Re: iPhone message says software update ready to install
>  
> .What's your phone wasn't connected to Wi-Fi, but it was connected to the AC 
> power, and you're sillier date it was turned on didn't yes you could download 
> that way
> 
>> On Feb 21, 2017, at 7:45 PM, Cher Bosch <[email protected] 
>> <mailto:[email protected]>> wrote:
>>  
>> I don’t have WIFI- the phone had been connected to the AC adapter for a 
>> couple of days when this happened So, I don’t know how this happened unless 
>> cellular data was used- something I don’t want to happen. 
>>  
>> I think you are both saying that the message really does mean that the 
>> update has already downloaded- is that right? How could this happen? Thanks.
>>  
>> Cher
>>  
>>  
>> From: [email protected] 
>> <mailto:[email protected]>[mailto:[email protected] 
>> <mailto:[email protected]>] On Behalf Of Sieghard Weitzel
>> Sent: Tuesday, February 21, 2017 5:55 PM
>> To: [email protected] <mailto:[email protected]>
>> Subject: RE: iPhone message says software update ready to install
>>  
>> If your phone is connected to WiFi updates eventually all download 
>> automatically and you are then notified that an update is available. You can 
>> just go to Settings > General > Software Update and tap on “Install”.
>> I do recommend that before you do so you make a backup either iCloud or, if 
>> you do iTunes backups then do that.
>> Also, close all apps and as a minimum do a reboot of your phone, I usually 
>> prefer to do a Reset Network Settings as this will also do a reboot and it 
>> also resets all network settings and may stop any processes which may have 
>> gotten stuck.
>> Of course if you prefer to update via iTunes you can do so even though the 
>> update was downloaded to your phone, I think for the most part minor updates 
>> are OK to do over the air, but I also prefer to do major iOS updates like 
>> whenit goes from iOS 10 to 11 later this fall via iTunes..
>>  
>> Regards,
>> Sieghard
>>   <>
>> From: [email protected] 
>> <mailto:[email protected]>[mailto:[email protected] 
>> <mailto:[email protected]>] On Behalf Of Cher Bosch
>> Sent: Tuesday, February 21, 2017 1:11 PM
>> To: [email protected] <mailto:[email protected]>
>> Subject: iPhone message says software update ready to install
>>  
>> Getting an iPhone Message that iOS 10.2.1 is ready to install. I do updates 
>> in iTunes, and have no idea how this update could have been downloaded to 
>> the phone without my involvement. Is this what has really happened? Thanks.
>>  
>> Cher
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