Hi Mike,

What do you mean by “I went through the touch and Id settings”. What this 
message means is that the fingerprint to unlock your device doesn’t work, you 
have to go to Settings > Passcode and Touch Id to make sure your fingerprint is 
properly registered. Of course you can only have Touch Id if you also have a 
passcode, also, the passcode will be required once you double tap on “Passcode 
and Touch Id”, you need to enter your passcode to get into this area. Once you 
are there I suggest you delete any fingerprints which might be there and then 
set up one or two fingers from scratch. The process is very self-explanatory 
and you will have guidance as to what to do.

Regards,
Sieghard

From: [email protected] [mailto:[email protected]] On Behalf Of 
Mike B.
Sent: Friday, May 5, 2017 5:41 PM
To: VIPhone <[email protected]>
Subject: Touch ID Message

Howdy All,

Running an SE iPhone with iOS 10.31.  When I turn my phone on I get the 
following message:

Unable to activate touch ID on this iPhhone
Okay.

How can I stop this message from displaying?  I went through the Touch & ID 
settings, but most of the buttons are dimmed, so I'm assuming the dimmed 
buttons aren't accessible.  All help will be greatly appreciated.  Thanks much.
Take care.
Mike
Sent from my iBarstool.  Go Dodgers!
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