In the cellular settings, keep going through the settings until you get to a 
section called, “Use Cellular for” and make sure any apps she is using to get 
online are set to on.
So, mail and safari come to mind right away. But any other apps she wants to 
use that require internet access should be on.
HTH,
Richard


> On May 23, 2017, at 5:45 PM, Dani Pagador <[email protected]> wrote:
> 
> Hi, Everyone.
> I'm trying to help my Mom with her iPhone and accessing the Internet.
> 
> At home she uses a router and can get online.
> 
> Away from home, she can't.
> 
> She's using TMobile as her carrier, and when I look at her settings,
> her Cellular Data is set to On.
> 
> What other things need to be enabled?
> 
> I have an iPodTouch, so know next to nothing about iPhone settings.
> 
> Thanks,
> Dani
> 
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