Ed, does this Otter Box work with finger prints?

I know my previous Otter Box Defender did not work with finger prints 
whatsoever.

On the other hand, my new Otter Box Armor case does work with finger prints.

Like they say, an Otter Box is not an Otter Box.

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Mr. Ed
Sent: Tuesday, July 11, 2017 12:45 PM
To: [email protected]
Subject: finger print only working one out of five

 

Hi All,

On my friend’s 6s plus the finger print reader has only been working about one 
out of five times. My friend said he has taken off the old finger prints and 
made new ones three or four times with no better results. He has used different 
finger for the finger prints.  This just started happening on his 6s plus. 
Before that it had been working fine. He has the raise to wake feature turn on. 
He does have an Otterbox case on it. Any suggestions on how to solve the issue 
with the finger print reader not working well to get into the iPhone would be 
appreciated.

Mr. Ed

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