Thanks, Richard...that is what I suggested because something similar happened to my SE before. He did not realize that his battery was so low. Now the 6+ seems to be greedily recharging.

Whew!


Nancy & her SE


On 7/18/2017 12:24 AM, Richard Turner wrote:
Has he tried just plugging it into power and waiting about 5 or 10 minutes?
Or, plug it in and reboot it by holding down the power and home buttons for 
about 7 seconds together, and then releasing both and waiting a few minutes to 
see if it comes back up.
Richard


On Jul 17, 2017, at 8:47 PM, Nancy <girlyscr...@comcast.net> wrote:

Help, Please!


My husband's 6+ that he has had for about 2 1/2 years just quit. He was using 
it, put it to sleep, lay it down and came back to use it some more 10ish 
minutes later.  At that time, it would not work for him.  He says it was not 
low on the battery.  He needs to know what to try to get the phone working for 
him before he makes a dreaded trip to Verizon.


Any helpful thoughts and ideas on what to try would be greatly appreciated.


Many Thanks,

Nancy & her SE

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