I would go directly to an Apple /ore.

Sent from my iPad

> On Aug 9, 2017, at 6:28 PM, SoonerAnnie <sooneran...@att.net> wrote:
> 
> Hi all, 
> 
> The problem I am having with my iPhone 7 is that all of a sudden...when I was 
> Facetime Audio chatting with my sister...It began having great interference. 
> At first we thought it was her iPhone 7 as it was making a crackling sound, 
> but then another friend Facetime audio called me and asked me if I was out in 
> the wind. She couldn't hear me, although I could hear her clearly. I made a 
> regular phone call from my home phone to my iPhone and the noise on the 
> receiving end was really bad! I first rebooted the phone. When there was no 
> change, I tried a hard reset. Then I reset network settings, then erased the 
> phone and restored it. Still static and crackling. Everything else is clear, 
> including VoiceOver and other apps that make noise. I am currently stumped 
> and out of ideas, and would appreciate it if someone could shed some light on 
> what the problem might be and what I might do about it. Thanks for reading 
> all this - just wanted to let you know what had already been tried. Thanks in 
> advance for any help you may give me! 
> 
> Best, 
> 
> Ann  
> 
> Sent from my iPhone
> 
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