Not sure if anyone has mentioned this or not, but are you aware of the different types of USB ports on your computer?

A good rule of thumb is to get the specifications of your computer, and see what type of ports they are, whether they are USB 1.0, 2.0, 3.0, USB C, and I forget the other kind.

If you have an older computer, then it might be possible that you have the former, USB 1.0, and those types of USB ports do not charge devices, they only form an attachment to your device from your computer.

USB 2.0 is the standard type of port that started charging, but even those were often hit or miss in the early years. It wasn't until the later years that 2.0 became the standard, followed quickly by the USB 3.0, which is what most computers come with these days.

In any case, see what sort of ports you have, and go from there.

I would not trust some guy on the phone, especially if the iPad comes standard with a USB cable. It simply can't be there for just transferring from iTunes.

Victor

-----Original Message----- From: [email protected]
Sent: Friday, August 11, 2017 12:44 AM
To: VIPhone
Subject: IPad Pro 10.5

Hello all,
I purchased an iPad Pro 10.5 inch latest model last Thursday. The iPad works well and charges perfectly when connected with the wall plug into an outlet. My question however, is when I plugged in my iPad to my computer it said not charging. I was told by an Apple representative that according to them the computer cannot provide enough power to charge the iPad. I wanted to find out if that has been anybody else's experience? or if I should swap out the iPad for another one ?

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