Simon,
No one said you had to. That was a suggestion to get more detailed help since 
you do not seem to know what to do next and have not tried what was already 
suggested and since no one else has offered any better ideas.
I have no further ideas to suggest.
Good luck,
Richard


"The Hitch Hiker's Guide to the Galaxy has this to say on the subject of flying.
There is an art, it says, or rather, a knack to flying. The knack lies in 
learning how to throw yourself at the ground and miss."
🖖🏿


On Oct 25, 2017, at 11:23 AM, Simon Wong 
<simonwo...@sympatico.ca<mailto:simonwo...@sympatico.ca>> wrote:

Why do I have to call the Microsoft or Apple accessibility four

Sent from my iPhone

On Oct 25, 2017, at 2:21 PM, Richard Turner 
<richardturne...@outlook.com<mailto:richardturne...@outlook.com>> wrote:


you cannot save it from Windows Media to m4a.
You have to open it in something like GoldWave, or find a conversion utility or 
web site.
Perhaps calling Apple Accessibility or Microsoft accessibility would be a good 
idea.
Richard


"The Hitch Hiker's Guide to the Galaxy has this to say on the subject of flying.
There is an art, it says, or rather, a knack to flying. The knack lies in 
learning how to throw yourself at the ground and miss."
🖖🏿


On Oct 25, 2017, at 11:00 AM, Simon Wong 
<simonwo...@sympatico.ca<mailto:simonwo...@sympatico.ca>> wrote:

How do I save it as an M4 a file if it opens in windows media player?

Sent from my iPhone

On Oct 25, 2017, at 9:39 AM, Richard Turner 
<richardturne...@outlook.com<mailto:richardturne...@outlook.com>> wrote:


I'm sure there are conversion utilities out there, but I use GoldWave. You can 
open the mp3 file and save it as m4a and then rename the file to m4r.
GoldWave also has a batch conversion mode if you have a lot of files to convert.
You can get GoldWave at www.goldwave.com<http://www.goldwave.com>
HTH,
Richard


"The Hitch Hiker's Guide to the Galaxy has this to say on the subject of flying.
There is an art, it says, or rather, a knack to flying. The knack lies in 
learning how to throw yourself at the ground and miss."
🖖🏿


On Oct 25, 2017, at 3:58 AM, Simon 
<simonwo...@sympatico.ca<mailto:simonwo...@sympatico.ca>> wrote:

hi thanks for the steps, but the problem is I have a couple of ringtones in mp3 
but how do I change them to the right format? I was able to fix this in a 
earlier version of itunes but not this one though


On 10/24/2017 10:31 PM, Chris Chaffin wrote:

On Sep 22, 2017, at 1:36 AM, M. Taylor <mk...@ucla.edu<mailto:mk...@ucla.edu>> 
wrote:

Hello Everyone,

I am going to cross-post this to both the V iPhone and Mac Visionaries
mailing lists for those who, like me, use both iTunes for Windows and Mac.

First, let me state that I just spent the past hour working with iTunes 12.7
on two Windows 10 PCs in conjunction with an iPhone 6 S Plus, running iOS
11, with the latest version of Jaws on both computers.

Second, there are some initial video driver problems with iTunes when Jaws
is running.  Therefore, I suggest that you launch iTunes, at least once,
without Jaws running-using, perhaps, Narrator, as the screen reader.  After
that, you should be good to go with Jaws running with iTunes 12.7.  This was
my experience on two Windows 10 PCs.

Third, be aware that some Jaws commands, including the Application button,
do not work on selected items in iTunes 12.7.  There are easy workarounds
but I just want you to know that if you encounter problems, it's probably
not your fault.

Fourth, be sure to explore iTunes 12.7 for Windows using the F6, Tab, and
arrow keys to gain a better understanding of the somewhat new layout of the
application.

Fifth, As in the previous version of iTunes, selecting the Summary tab, when
your iOS device is connected to iTunes will display the same options as in
iTunes 12.6 including the ability to configure accessibility settings.

Sixth, In order to add/or remove custom ringtones to and from your device,
you must make certain that the Manually Manage Videos and Music checkbox
option is, checked.  If you have to place a checkmark in the checkbox, be
sure to hit the Apply button to save this change, okay?

Okay, now to the fun stuff.  In iTunes 12.7 for Windows, it is no longer
necessary to actually use the file menu to import ringtones.  In fact,
attempting to do so will gain you nothing.  (smile).  So, to add a ringtone
to your device, using Windows Explorer, copy the file to memory using the
standard windows command of Control+C.

Next, with iTunes 12.7 in focus, your iOS device attached to your PC and
selected, using standard jaws navigation commands, place focus on the Tones
tab, located in the iTunes Sidebar.  Oh, make sure that you have iTunes set
to display the Sidebar.

Now, once you have the Tones tab selected, press the Tab key on your
keyboard until you land in the list view of currently installed custom
ringtones.  Then, simply use the paste command, Control+V, to add the
ringtone to your device.

By the way, you will notice that, as you tab around the tones area, you will
land on an actions button.  You can use this button to act on the currently
selected ringtone, such as playing it.

To delete a ringtone, you must place focus on the particular ringtone you
wish to remove from your device, and press the delete key.  Neither the
Application button nore the Jaws right-mouse click will work, at this time.
Even the Actions button will not offer a delete choice.  The only way to
remove the ringtone, at the time of this writing is to either press the
Delete key on the keyboard, or press the right mouse button on your mouse
and/or touch pad.

Okay, I'm exhausted so I'm going to sign off for now.

Good Luck and Happy Ring Toning.  (smile)

Mark

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