Hello,

I just had my return call from Sonos. For those who didn't see my earlier 
email, I was wondering why Amazon Music is not an option for us here in Canada 
in the Sonos app.
The support person I spoke with told me that they are currently working on this 
and that as soon as Sonos can support Alexa on their new Sonos 1 player Amazon 
Music will also be added as an available music service for us here in Canada. 
Apparently there is still some sort of restriction they are working on with 
Amazon.
I also asked about the Sonos 1 in general and at this point there are 
definitely some restrictions when it comes to Alexa and skills. Sonos was 
hoping that the Sonos 1 would be just like an Echo from day 1, but that 
apparently was not possible again because of various limitations Amazon imposes 
and which Sonos is working on getting resolved.
For example, currently only 6 music services can be voice controlled via the 
Sonos 1 player, making audio calls is currently not possible and there are some 
other restrictions.
The Sonos rep told me just as another one did before that it is the goal of 
Sonos to support all major voice assistants and home automation standards 
including Amazon Alexa, Google Assistant, Cortana and also home automation 
services/standars such as Control 4, Logitech, Nest and so on. Ultimately even 
Apple with SIRI and hOme Kit integration, but knowing Apple that is probably 
going to happen last.
Interestingly enough you don't need a Sonos 1 player to integrate Alexa and 
Sonos since via an Alexa skill it is apparently possible or going to be 
possible to take an existing Echo or Echo dot and wirelessly ingegrate it with 
your Sonos system.
Since I just ordered 2 Echo Dots, one Echo and one Echo Plus (not sure if I 
keep all of them, but I thought best way to find out what I want is to try it) 
I look forward to trying this out when I get them on December 5 which is the 
official date when Alexa will work here in Canada.

As far as Airplay is concerned I thought the new Sonos 1 speaker supported 
Airplay 2. However, currently this is not so because Sonos and Apple are still 
working on making this happen.
I was always under the impression that Airplay required compatible hardware, 
basically that a speaker would have to have some sort of "modem" or whatever 
you want to call it which allows for the Airplay feature to function.
However, this apparently is not so because the Sonos rep told me that once 
Apple and Sonos work this out, Sonos will simply release a software update and 
this will make all Sonos players even older ones into Airplay 2 capable devices.

All in all this is good news and there is lots to look forward to for Sonos 
fans in 2018 and the next few years to come. He told me unofficially that he 
believes once Alexa functionality has been improved and Airplay 2 was rolled 
out that bringing the Google Assistant to Sonos would probably be next on the 
list.


Best regards,
Sieghard

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