Thank you. It is Arrowhead Credit Union. I did send a letter to the corporate office. They should receive that letter today. I did talk with someone again yesterday. She is supposed to call me Frieday to see if this can be resolved.
From: [email protected] [mailto:[email protected]] On Behalf Of Tom Lange Sent: Thursday, December 14, 2017 6:51 AM To: [email protected] Subject: Re: Banking website not accessible, what to do For the benefit of those who may be in search of an online banking app, which bank and app are we talking about? Here are some other things you might want to do: 1) post a negative review in the app store. 2) Do likewise on Applevis. 3) See if top brass at the bank in question have a social media presence a la Twitter, Facebook et cetera and contact them that way. Just some thoughts... Tom On Dec 14, 2017, at 5:31 AM, Anthony Vece <[email protected] <mailto:[email protected]> > wrote: At the bottom of the website their should be a link for feedback. Use it. On Dec 14, 2017, at 8:23 AM, Tom Rash <[email protected] <mailto:[email protected]> > wrote: I’ been with this bank for a year now and have been requesting that they make their app accessible. Nothing yet. Actually this app works mostly great, accept when it comes to paying my bills. I can set up the payment for each of my bills, but cannot choose a date. The date must be chosen or it won’t go forward. The part to select the date is in a grid format. Voice Over will read across the calendar, (days of the week), but in the columns is unable to read the date. Anyway, I finally got ahold of someone who talks like they might fix it. I’m asking them to have it default to the next business day and that will be fine for me. Any suggestions where I could get help for this. Either technology wise or legal wise? Thanks. do everything on this app, -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. 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