I've run into those things, too. What I do now, is I call the theatre before I 
go, ask if the movie is audio described, because not all movies are, and tell 
them I'm coming and will they make sure it's working for me. When I get there, 
I ask to talk to the manager on duty, introduce myself as the person who 
called, and confirm that it is working. Usually, they tell me that Yes it is, 
because I've checked it myself. Of course, this is no guarantee that it will 
work, but if you also asked for the headsets to have new batteries before you 
start, I bet they'd agree. It may still peter out, but then it's time to get a 
refund and be annoyed. Kind of a hassle, and I don't go to the theatres much 
any more, but when I have and done these things, it's worked out pretty well. 
Keith

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Andy Baracco
Sent: Saturday, December 16, 2017 8:23 PM
To: [email protected]
Subject: Re: iphone, audio description, movies

This is an example of something that works better in theory than in practice. I 
live in an area that supposedly has several theatres that are equipped with the 
audio description technology, but in practice the equipment is not well 
maintained and the theatre employees, who are often teen agers, are either not 
trained on the use of the equipment, or simply forget about it because there 
are so few requests for it. in my experience, more often than not, the system 
may not be turned on for the film you want to view, or the headsets may have 
dead batteries, or some other issue, or they may give you the headset for 
amplification rather than the one for description. This often requires multiple 
trips back to the customer service desk after the movie has started. There is 
often nothing that can be done once the movie has started, so you end up 
without description. If the theatre management is on its game, they may offer 
you a refund or a pass for future use, but that doesn't compensate you for the 
time and expense it may have taken to get to and from the theatre, only to end 
up with an undesirable experience. There have been multiple legal settlements 
between AMC Theatres and organizations of the blind, but in large part, these 
issues still exist.

Andy

----- Original Message -----
From: "Kelly Pierce" <[email protected]>
To: <[email protected]>
Sent: Saturday, December 16, 2017 1:11 PM
Subject: Re: iphone, audio description, movies


> Gianni,
>
> Are you in the United States?  If so, the big movie theater chains
> have all of the screens in their theaters equipped with the technology
> for audio description. At the theaters in my area, they will be happy
> to provide a headset and receiver.
>
> Kelly
>
>
>
> On 12/15/17, [email protected] <[email protected]> wrote:
>> hi the app is cald acctiveview the new starwars is not on the app yet
>> though. hth. from Mich.
>>
>> From: Gianni
>> Sent: Friday, December 15, 2017 9:45 AM
>> To: [email protected]
>> Subject: iphone, audio description, movies
>>
>> Hi,
>> I would like to go the movies, the new star wars is cool. But is there an
>> app on the iphone that provides audio description?
>>
>>
>>
>> Gianni
>>
>>
>> Skype: giannijuve
>> Sent from my iPhone
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