Hi,
Oh no reading this makes me a smidge unhappy like. But I'll still keep trying for good measure. Interesting that it doesn't dump VoiceOver volume down every time out I haven't figured what if anything seems to trigger it.
Robin


-----Original Message----- From: Rick Alfaro
Sent: Friday, February 9, 2018 11:32 AM
To: viphone@googlegroups.com
Subject: RE: Question Regarding The Ring Doorbell App

Yes, I did call them about this and was told that they would get this info to their developers but I never heard anything else from them. This was about a year ago. In addition, I was invited to join their beta program but as soon as I mentioned I was a VoiceOver blind user of their product, I never heard from the beta program again.



-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Robin Frost
Sent: Thursday, February 8, 2018 11:56 AM
To: viphone@googlegroups.com
Subject: Re: Question Regarding The Ring Doorbell App

Hi,
Yes I'm seeing this here too. I thought perhaps it might have something to do with its use of the microphone for communication. Has anyone opened a dialog with them about this to see if there's a logical reason behind it or if it's something that they didn't even realize would be an issue for VoiceOver users? I only ask because my short exchanges with them gave me the sense that they might not have been as aware that blind people thus users of voiceover were even making as much use of their video oriented devices as might actually be the case.
Take good care.
Robin


-----Original Message-----
From: Rick Alfaro
Sent: Thursday, February 8, 2018 9:59 AM
To: viphone@googlegroups.com
Subject: RE: Question Regarding The Ring Doorbell App

Yes, this happens here as well. The problem is that for whatever reason, the audio output switches to the ear piece and on top of that, the volume is reduced quite a bit. I've learned to automatically put the phone to my ear and raise the volume with the volume button. It's annoying for sure.



-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Yolanda Thompson
Sent: Wednesday, February 7, 2018 4:21 PM
To: viphone@googlegroups.com
Subject: Re: Question Regarding The Ring Doorbell App

I have an 8 plus, and my biggest problem is that the volume when I answer the ring and enter the app goes waaaaaaay down. Anyone else seeing this?

On 2/7/18, Carla <cd5...@comcast.net> wrote:
OK thanks.  I may check it out again.  It's my alarm center that
installed it as we just upgraded our system and since we couldn't get
it to work he didn't charge me but I can have him come back and give
it another try.





From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Sieghard Weitzel
Sent: Wednesday, February 07, 2018 10:10 AM
To: viphone@googlegroups.com
Subject: RE: Question Regarding The Ring Doorbell App



Make sure you go into Notification Centre and set it to Alerts and not
Banners as they go away.

I do agree that answering it quickly can be a bit of a challenge, but
with a bit of practice you’ll get it.



From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
<viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On
Behalf Of Carla
Sent: Wednesday, February 7, 2018 10:08 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: RE: Question Regarding The Ring Doorbell App



When it gave the notification it took me forever to find the right
place to double tap.  I know it is on the top of the screen and the
installer told me it was a green button which didn't do me any good
lol!  I mean it wasn't an easy access at all to get in to and to get
out of.  He took it back but I would get another one if we could make
it work.





From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
[mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel
Sent: Wednesday, February 07, 2018 9:52 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: RE: Question Regarding The Ring Doorbell App



I do use it and it works OK, it has a few quirks, but all in all it
works OK. What exactly is the issue you have?





From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
<viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On
Behalf Of Carla
Sent: Wednesday, February 7, 2018 9:51 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: Question Regarding The Ring Doorbell App



Is anyone using the Ring Doorbell App?  I got one but find it not easy
to work.  Any help with voiceover with this app would be greatly
appreciated.
If it isn't going to work I need to know soon.  Thanks!



Carla



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