Kevin, 
Do you have the earpiece part of the phone facing you? Try holding the phone 
about arms length away from your face and move your head in a slow circle. VO 
will tell you whether your head is in view or not.

Maria Reyes 
Owner of the Apple 411 list: 
[email protected] 
Click this link to join the Apple 411 WhatsApp group: 
https://chat.whatsapp.com/0bMtIrmqoyzJwnbRjqjPsO

> On Feb 17, 2018, at 7:39 AM, Kevin Minor <[email protected]> wrote:
> 
> Hi.
>  
> Yesterday I got my nice and new iPhone X.  So far I’m getting it to work, 
> except for one important area, and t6hat’s with setting up face id.  I’ve 
> tried moving my head in a small circle, a large circle, and everything else I 
> can think of to get this thing to work.  The last time I tried it, it got 
> past the first scan, but no farther.  If anyone can help I’d appreciate it.
>  
> Thanks in advance for any help.
>  
> Have a blessed day and don’t work too hard.
> Kevin Minor and the amazing Jilly, Lexington, KY
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