Hi Sandy,

Did you try recalibrating the dots? To do this, put your fingers for dots 4-5-6 
on the screen all together, then lift them and do dots 1-2-3. I hope that helps.

Best,
Anna




> On May 8, 2018, at 1:00 PM, Sandra E. Finley <[email protected]> wrote:
> 
> I am a regular, and untill recently, happy user of the afore-mentioned  
> feature . Suddenly dots 2 and 3 have changed position on my screen. I have 
> rebooted; I have updated software; I have tried Away and Table Top an fooled 
> with the BSI settings, all to no avail.  
> 
> The effect of this is if I try to write the word  Braille, I get k r a st l l 
> e. 
> 
> I have reported the issue to apple; the rep, good sport that he was, enabled 
> BSI up on his phone and took screen shots of mine so he could see the 
> difference. He said it was clearly visible.  I am asking that any other BSI 
> users who may have experienced this please take the time to call Apple so 
> they will know that others carre as well. . We are a small but devoted fan 
> group for this feature and the engineers need to know that it is, indeed, bSI 
> that has gone awry and not this writer.  Thanks!
> 
> Sandy Finley
> 
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