I cannot access files in the inbox folder when I tried copying 2 KNFb reader 
from the share option in one of my emails. I have uninstalled and reinstalled 
the app several times, to no avail. The file is being added, since the inbox 
increases in size, and even after refreshing The inbox, and or going to another 
tab, then going back to the inbox, I can’t get to the file list within the 
inbox folder. I don’t even know why they had to make files go to another place, 
when they just could’ve gone into the files folder. I think they made this app 
way too complicated now; I liked how it was before.


> On May 11, 2018, at 11:17 PM, Alan Lemly <[email protected]> wrote:
> 
> Ron,
>  
> I was having this very same problem and a rep from KNFB Reader Support said 
> they couldn't duplicate the problem and suggested I uninstall and reinstall 
> KNFB Reader. When I did, the problem disappeared. Apparently, it is not all 
> that unusual for burps to occur during the install or upgrade process that 
> can cause errors lie this.
>  
> Alan Lemly
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Ron Pelletier
> Sent: Friday, May 11, 2018 9:09 PM
> To: [email protected]
> Subject: KNFB 3.0
>  
> Hi all,
>  
> I have a big problem with KNFB 3.0.  I can’t get to “Files”. Every time I 
> double-tap on “Files” I get knocked out of KNFB and back to my home page
>  
> Any suggestions?
>  
> Ron & Danvers
>  
>  
> I was always taught to respect my elders,
> but it keeps getting harder to find one.
>  
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