I couldn't have said it more clearly, the phone number is 405-599-1234, which 
was the oklahoma city time and temperature phone number of which last night we 
found no longer is in existance since it's disconnected, so it wasn't just aan 
example phone number, because I didn't wish to write my own phone number.   I 
wrote how the icon  is called presently, being
phone 4055991234
 it would be easy to think I was giving a phone number for example, but in this 
case, it was a true phone number. For that matter even if my own phone number 
was in there in stead of the time number, it wouldn't have mattered, all I 
needed was the instructions to take care of it which I've received. I think 
Richard as the solution and we're in the process of fixing it, thanks to 
Richard. writing back soon

  ----- Original Message ----- 
  From: Sieghard Weitzel 
  To: [email protected] 
  Sent: Saturday, August 04, 2018 10:42 AM
  Subject: RE: new help with a phone number labeled after the phone icon


  Good suggestion, Richard. I also didn’t quite understand what arlene meant by 
“that phone number was the local time number where, which we found tonight no 
longer works” and whether this number she provided was just an example since 
she didn’t want to give out her own phone number or something else.

   

  From: [email protected] <[email protected]> On Behalf Of 
Richard Turner
  Sent: Saturday, August 4, 2018 5:19 AM
  To: [email protected]
  Subject: Re: new help with a phone number labeled after the phone icon

   

  Arleen, 

  First, is that a number you recognize as one you may have called at some 
point?

  If so, I think I know wha may have happened.

  If you do a two finger double tap and hold, you can rename any icon. I've had 
clients accidentally get into that mode and change an icon's name.

  If that is what has occurred, you can reverse it by doing a two-finger double 
tap and hold on the phone app. An edit box will open, which I suspect says, 
phone 405 etc. Just tap on the delete button until all that is left is the word 
phone.

  Then, find the save button or done, I cannot remember this early which it is, 
and do a single finger double tap, and it should now only say phone.

  If that isn't it, call Apple accessibility and have them do a screen share so 
they can see your screen and figure out what is going on.

  877-204-3930.

  HTH,

  Richard

   

  "Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of 
our people need it sorely on these accounts. Broad, wholesome, charitable views 
of men and things cannot be acquired by vegetating in one little corner of the 
earth all one's lifetime." - Mark Twain





   


  On Aug 4, 2018, at 2:46 AM, Arlene <[email protected]> wrote:

    That doesn't seem to matter. Thank you for that suggestion.

      ----- Original Message ----- 

      From: Sieghard Weitzel 

      To: [email protected] 

      Sent: Saturday, August 04, 2018 2:50 AM

      Subject: RE: new help with a phone number labeled after the phone icon

       

      Have you turned the phone off and then back on to see if that fixes the 
issue?

       

       

      From: [email protected] <[email protected]> On Behalf Of 
Arlene
      Sent: Friday, August 3, 2018 11:26 PM
      To: [email protected]
      Subject: new help with a phone number labeled after the phone icon

       

      Somehow on one of our phones, on the phone icon, it doesn't just say 
phone, it says

      phone 4055991234

      Is there some way we can get the phone number out. It's strange, we have 
no idea how it got in there with the phone icon label. that phone number was 
the local time number where, which we found tonight no longer works. Thank you 
if you can tell us what to do.

       

      Arlene

       

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