Hi

First you do not need HotSpot on. Check in Settings, cellular, Swipe down to 
the list of your apps & confirm that Bard Mobile is selected. I don’t know how 
large a bard book file is..Maybe your cell phone carrier has a limit on file 
download size??
> 
> Donna

> Dani,
> 
> I am unclear as to your problem.  
> 
> Are you attempting to download a BARD title directly onto your iPhone from 
> within the iOS app, itself?  If so, then there is no need to have any 
> personal hot spot enabled.  
> 
> If this is not the case, then please explain in greater detail.
> 
> Mark
> 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> dani pagador
> Sent: Thursday, August 09, 2018 4:05 PM
> To: viphone
> Subject: BARD and Personal Hotspot Not Getting Along
> 
> Hi, Everyone.
> I'm switching from DSL to using TMobile for both phone and internet service. 
> The DSL goes away for real next week Friday, so I'm trying to get used to 
> being without it.
> 
> My biggest problem has been not being able to download BARD books using the 
> TMobile data. The cellular data and personal hotspot are both turned on. When 
> I double-tap to download a book, it says, "Cued for download", and stays that 
> way. The book's been in the download cue since yesterday morning, and nothing 
> changes even though I leave the app open and have given it lots and lots of 
> time to try to download.
> 
> Has anyone else had this problem? What am I missing?
> 
> Thanks,
> Dani
> 
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