I just received my new iPhone 8 today, and since this is my 4th iPhone,
I was looking forward to a fairly smooth and straight-forward setup
experience. Unfortunately, it ended up being rather frustrating and
time consuming, thanks to VoiceOver failing to speak the unlock screen
during the iTunes restore process.
The setup process started by asking me to select my WiFi network and to
provide the password for it. I was then asked to set up touch ID and
create a pass code, which I did without issues. I was then presented
with the options to set up as a new iPhone, restore from an existing
iPhone, or to restore from an iTunes backup. Since my previous iPhone
didn't have IOS 11 or better, I chose the iTunes option, and here's
where things did not go as expected. iTunes apparently completed most,
but not all of the restore operation before restarting my iPhone. When
my phone restarted, I had no speech, and triple clicking the home
button did absolutely nothing, from what I could tell. ITunes came up
with a dialog informing me that it couldn't connect to Jake's iPhone
because it was locked with a pass code, so at this point, there seemed
to be no way for me to enter my passcode from the touch screen of my
device, and I could not go any further with the process using iTunes.
I ended up putting my phone in recovery mode, which then allowed me to
restore it from iTunes while removing the pass code I had originally
created. Since there was no passcode at this point, iTunes was able to
finish the job after my phone restarted, and I could then proceed with
the setup process from there, including setting up touch ID and the
pass code. I'm not completely sure what happened, but I'm guessing
iTunes left my phone in a strange state when it restarted my phone
during its restore process that prevented VoiceOver from being fully
functional. I hope no one else has had this much difficulty, but if
you're going to be setting up a new phone, I'd advise against the
restore from iTunes option for now.
On a positive note, while Apple did not list it in the "What's in the
box" page for the iPhone 8, I did still receive a lightning to 3.5 MM
jack adapter in the box with my phone.
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