I'm so happy for you, Cris, that you got the new phone, and all is
solved now.
----- Original Message -----
*From:* Cris Ali <mailto:filasti...@hotmail.com>
*To:* viphone@googlegroups.com <mailto:viphone@googlegroups.com>
*Sent:* Sunday, October 28, 2018 6:24 PM
*Subject:* RE: Unable to do anything with my iPhone. I am not sure
what the problem is!
Hi Mary and all,
Finally I got my phone working.
I went to the apple store and they gave me a new phone. They
tried to restore my iPhone several times and it remained stuck in
the same place I saw in my home when I tried to set it up.
The technician did not want to waste too much time. She gave me a
new phone. The new one works seamlessly. The only mistake I made
is to dial 911 by mistake. I still do not know what I did exactly
to make such a mistake, but I hope I won’t do it again.
As far as the transfer of my apps and keyboards, everything went well.
Cheers,
Cris
*From:* viphone@googlegroups.com <viphone@googlegroups.com> *On
Behalf Of *Mary Otten
*Sent:* Saturday, October 27, 2018 7:40 PM
*To:* viphone@googlegroups.com
*Subject:* Re: Unable to do anything with my iPhone. I am not sure
what the problem is!
Wow, Chris! What a hassle! I certainly hope they get this sorted
for you.
Mary
PS do you use the Arabic keyboard on your phone? If you do, I will
be very curious how that transfer works for you, since my second
language keyboard is no where and evidence, although it is said to
be so into settings. That switch were you switch from one keyboard
to another while in it and it is simply not there.
Mary
Sent from my iPhone
On Oct 27, 2018, at 4:35 PM, Cris Ali <filasti...@hotmail.com
<mailto:filasti...@hotmail.com>> wrote:
Thanks Arlene,
In fact I tried every trick in the book and none worked. The
problem was not in starting up Voice Over, That was easy. The
problem is that voice over dies in the middle of the set up
process and the iPhone freezes.
Last night I called the Apple disability support. The
technician and I spent over an hour trying to find a fix to no
avail.
I gave her access to my laptop and also gave her access to my
phone camera and we tried very hard to get the setup of the
new iPhone going, but we failed.
Tomorrow I have an appointment with the apple store in my
area. Hopefully they will be able to figure out the problem,
or give me a new iPhone. We shall see!
Cheers,
Cris
*From:* viphone@googlegroups.com
<mailto:viphone@googlegroups.com> <viphone@googlegroups.com
<mailto:viphone@googlegroups.com>> *On Behalf Of *Arlene
*Sent:* Saturday, October 27, 2018 6:15 PM
*To:* viphone@googlegroups.com <mailto:viphone@googlegroups.com>
*Subject:* Re: Unable to do anything with my iPhone. I am not
sure what the problem is!
Cris, I don't know if this will help, but this is what we did
with our ipad when we didn't have anyone hear to get the ipad
going. When we got our ipad about a year ago I tripple tapped
the home button on the ipad and it began talking. I don't know
if this will work with the phone, and if nothing else as
worked yet, maybe you could give it a try. Another thought,
you might want to install itunes on your computer, if you
don't already have it installed, hook your phone up to your
computer and see what you could do to get your phone going.
You probably have a solution by now with listers that have
responded to you, but I hope you could find a solution soon,
and let us know how you like your new phone.
----- Original Message -----
*From:*Cris Ali <mailto:filasti...@hotmail.com>
*To:*viphone@googlegroups.com
<mailto:viphone@googlegroups.com>
*Sent:*Friday, October 26, 2018 7:51 PM
*Subject:*Unable to do anything with my iPhone. I am not
sure what the problem is!
Hi folks,
I bought a new iPhone XR and I can’t set it up.
First I tried the quick start as suggested by apple by
putting it next to my old phone, , and it did not work.
I then tried to set it up using the iTunes to no avail.
Now I am stuck. I can’t even get it to go into recovery
mode to wipe it clean.
What do you suggest I do?
When I do the command for recovery mode, I get a message
on iTunes telling me that iTunes cannot connect to the
iPhone until I enter a passcode. Try again or cancel.
I never had a problem like this with apple products.
Could it be that my phone is defective or is there
something wrong with the new iPhone compatibility with the
iTunes?
Any ideas will be appreciated.
Regards,
Cris
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