Hi Maria,

I hold the phone in different positions to scan or the scan is already 
completed when I am moving the phone. Mostly the first scan goes well, but now 
and then it doesn’t and would I like to be able to rescan without having to 
lock and unlock.
And if sighted users can do this, why we not.

Ronald
 
> Op 17 nov. 2018, om 18:38 heeft Maria Reyes <[email protected]> het 
> volgende geschreven:
> 
> Hi, 
> Are you holding your phone about arms length from your face? I have to lock 
> and unlock it for it to rescan my face. 
> 
>> On Nov 17, 2018, at 12:31 PM, Ronald van Rhijn <[email protected]> wrote:
>> 
>> Hi
>> 
>> Most of the time the Face ID works pretty well on my iPhone XS, but now and 
>> then it fails to recognize me. I believe since iOS 12, the times the scan 
>> tries is only once. After that you have to put in your code or switch it off 
>> and wake the iPhone again to try again.
>> After a search I have learned sighted users can initiate a second scan with 
>> a finger flick from a bottom corner upwards. This doesn’t work with Voice 
>> Over. No other finger flick seems to do the trick for that matter.
>> I have asked Apple Accessibility about this, but they never answer me 
>> unfortunately.
>> Does anyone here know if there is a way to scan again with Voice Over?
>> 
>> Thanks.
>> 
>> Ronald
>> 
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