As Richard said, you can always use Safari on the iPhone and go to the Amazon mobile site which should work. Of course this needs to be fixed in the app, but as a hopefully temporary work-around this should work if you don't have a computer or don't want to use it for some reason.
From: [email protected] <[email protected]> On Behalf Of Nicola Sanders Sent: Thursday, January 3, 2019 11:57 AM To: [email protected] Subject: Re: Unable to buy anything on Amazon using iPhone Hi all, This is a very annoying problem. I recently made a purchase using the app and I was only able to select the address by locating the "send to this address" button on the screen, turning VoiceOver off, touching the screen once at the exact location and immediately turning VoiceOver back on. Obghiously you have to be very careful when doing this, as in my case the relevant button was very close to the "delete this address" button, but I was lucky and it worked first time. Of course, I realize that this workaround is not an acceptable solution and I'll contact Amazon about it as well. I only mention it in case, like me, you're really stuck and need to get the job done without waiting for access to a PC. Best Nicky Sent from my iPhone On 3 Jan 2019, at 20:13, Richard Turner <[email protected]<mailto:[email protected]>> wrote: Judi, Try filling out this contact form on the UK website, I think they would then call you. https://www.amazon.co.uk/ap/signin?_encoding=UTF8&openid.assoc_handle=anywhere_v2_uk&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.mode=checkid_setup&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.ns.pape=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0&openid.pape.max_auth_age=0&openid.return_to=https%3A%2F%2Fwww.amazon.co.uk%2Fgp%2Faw%2Fpsi.html%3Fie%3DUTF8%26cartID%3D261-0240397-2520054%26destinationURL%3D%252Fgp%252Faw%252Fcontact-us%252Fphone%26packedQuery%3Dref_%257Caw_cu_landing&pageId=anywhere_uk&siteState=%3Fie%3DUTF8%26destinationURL%3D%252Fgp%252Faw%252Fcontact-us%252Fphone%26ref%255F%3Daw%255Fcu%255Flanding "He that cannot forgive others, breaks the bridge over which he must pass himself, for every man hath need to be forgiven." Edward Herbert, 1st Baron Herbert of Cherbury (March 3, 1583 – August 20, 1648) On Jan 3, 2019, at 10:27 AM, Judy Pryor <[email protected]<mailto:[email protected]>> wrote: I am in the UK Richard the emails between Amazon and I have been going on for quite a while with no results. Judy Sent from my iPhone On 3 Jan 2019, at 18:18, Richard Turner <[email protected]<mailto:[email protected]>> wrote: I just discovered that too. You can do it through the web, but not through their app. I'd suggest calling Amazon customer service for people with disabilities at: 888-283-1678 And tell them about this and perhaps they can assist with the order. I just had to finish an order with my computer through their web site. Richard “Definition of an expert: An ex is a has-been and a spirt is a drip under pressure.” – Bruce U. Utah Phillips -----Original Message----- From: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>> On Behalf Of Judy Pryor Sent: Thursday, January 3, 2019 9:58 AM To: [email protected]<mailto:[email protected]> Subject: Unable to buy anything on Amazon using iPhone For quite a while now I have been unable to buy anything from Amazon using my iPhone SE running the latest ios. I can get as far as selecting an address and can go no further. I then have to get my old Macbook and complete the purchase from there. Its driving me crazy. I have had several emails from Amazon saying I should sign out and delete all Cookies which I think I did. I cleared out the history on my iPhone or should i do something else. Any help would be very much appreciated. Kind regards Judy Sent from my iPhone -- The following information is important for all members of the V iPhone list. 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