hello,

I was able to login on the website without any problems. However voice stream 
does not allow me to login.




Dan


> On Feb 12, 2019, at 5:02 PM, [email protected] wrote:
> 
> Hi, I am also getting the same error message, I called them, and left a 
> voicemail since I could not get through to their technical support.
> Peggy
> 
> Peggy Sent from my i phone.
> 
> ☃️, 
> 
>> On Feb 12, 2019, at 7:39 PM, Dana Leet <[email protected]> wrote:
>> 
>> 
>> I am getting the same response tried to call book share and I’m on hold 
>> waiting for a technical support representative still no response but also 
>> get the same message.
>> 
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>> 
>>> On Feb 12, 2019, at 7:34 PM, Cristóbal Muñoz <[email protected]> 
>>> wrote:
>>> 
>>> Hey! Not cool. I just tried searching for a book and when I double tapped 
>>> search, I got that your account has been suspended error message too. What 
>>> the heck. If you're able to still log in via the website, I'd bet it may 
>>> even have something to do with VDR accessing the Bookshare service rather 
>>> than an issue with a particular account. Pure speculation on my part 
>>> though. I did download a book from Bookshare via VDR over the weekend, so 
>>> if anything, it must be something only recent.
>>> 
>>> Cristóbal
>>> 
>>> -----Original Message-----
>>> From: [email protected] <[email protected]> On Behalf Of Mary 
>>> Otten
>>> Sent: Tuesday, February 12, 2019 3:30 PM
>>> To: [email protected]; [email protected]
>>> Subject: Problem accessing book share account with voice dream reader
>>> 
>>> Hi all,
>>> I have been a bookshare  member for more years than I care to admit, 
>>> Wayback when it first started and everything they had was scanned by folks 
>>> like me and probably some of you. Today, when I tried to do an author 
>>> search from my phone using voice dream reader, I was told that my account 
>>> has been temporarily suspended. I tried it twice on two different devices 
>>> with the same result both times. So, I went to my PC and successfully 
>>> logged in. Supposedly, my account is up-to-date and everything should be 
>>> normal. So of course, I did send Bookshare a note via their help page, but 
>>> I am wondering if anyone else is experiencing this glitch.
>>> Mary
>>> 
>>> 
>>> Sent from my iPhone
>>> 
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