Hi Sieghard, thanks very much for your note!
Regarding the confusing state of the companies listed, you’re absolutely right. Unfortunately, I have limited control of this aspect of how the apps are shown at this point. Just to clarify, you can search for LookTel in the App Store and the currently available apps should show up. I’ve done this several times on my end and it works. I wonder if the search is behaving a bit differently since I am in the US? thanks for letting me know your experiences with this. I will see if there is anything I can do to improve it. Regarding Recognizer, it is in the process of being updated. So is not presently on the App Store. Let me just reiterate that I would really encourage people to use the [email protected] email address for any support needs. Since that will be the fastest way to get your voices heard by the folks who really need to hear them and can address those needs or issues. Thanks again Sieghard. I wish I had better answers for you. :) Please have a great rest of your day! Cheers! Cara On Mar 4, 2019, at 11:32 AM, Sieghard Weitzel <[email protected]> wrote: Hi Cara, You write: For support or any questions or comments about any LookTel or NantWorks software, (Money Reader, Recognizer, or Voiceover Tutorial) I was surprised to see Recognizer mentioned, I had purchased it when it first came out and when I saw your message I thought I check it out since I haven't seen any posts about it for years. It appears that it is abandoned since no matter how I searched I could not find it in the app store. I also noticed that the name of the developer for Nant Money Reader and the Voiceover Tutorial is actually called "Ipplex", if I search for "nant" Money Reader comes up along with a few other unrelated things, "Looktel" brings up the Voiceover tutorial but not Money reader and a search for "Ipplex" brings up both. It's just an opinion, but it's a bit confusing and it makes the apps hard to find. Regards, Sieghard -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Cara Quinn Sent: Monday, March 4, 2019 10:11 AM To: 'Adrian Leong' via MacVisionaries <[email protected]> Cc: [email protected] Subject: LookTel Support Email Addresses Hi All, Apologies for the cross-posting. I wanted to update you all on the support email address for LookTel and the associated NantWorks / NantMobile software. For support or any questions or comments about any LookTel or NantWorks software, (Money Reader, Recognizer, or Voiceover Tutorial) please send email to either [email protected] or you may also send directly to me at [email protected] Both of these addresses will go directly to me and from there I can direct any of your support requests, comments or questions etc. to the appropriate folks within nantWorks. The [email protected] address is also linked to from the App Store pages for the active LookTel / NantWorks software via the LookTel site. So you can also simply use the support link from the App Store or visit the LookTel site if you like. Hopefully this will provide a much clearer and faster channel for you to voice your concerns, needs, questions or suggestions and have them addressed more quickly and concisely from us. Please feel free to share these addresses with anyone you feel would need or want them, and please have a wonderful day / evening wherever you may be. We look forward to hearing from you. Cheers! Cara -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
