Hello Eve, Believe it or not, I've actually seen a variant of this issue on both iPhone 7 and 8 models.
The only easy solution that I have discovered is to first sync the phone with iTunes on a computer then restart the device. For whatever reason, this seems to resolve the issue. If you do not have an iTunes computer with which to sync your iPhone, then you may have to use the reset all settings option on your device. If that does not work, then call Apple support although I doubt that the average rep will have much experience with this particular glitch. Not that it will help you at present, but I am certain that Apple is aware of this glitch and, hopefully, it will be addressed in iOS 13. Mark From: 'Eve' via VIPhone [mailto:viphone@googlegroups.com] Sent: Saturday, June 15, 2019 5:35 PM To: viphone@googlegroups.com Subject: Can't change voice on my iphone 7 Hi All, I have an iPhone 7 with the latest ids. Recently I downloaded Alex and have used him for a while now.?? Now however, I wanted to return to my old standby Samantha. I can not use any voice except for Alex.?? I may be able to change the voice, but it is temporary because when I charge the phone, I'm back to Alex again.?? I have tried deleting him to no avail.?? Any suggestions? Thanks! Eve -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/40dabd7c-378d-f081-00a9-dd25db2d9005%40verizon.net. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/001e01d52456%243b3e8c80%24b1bba580%24%40edu. For more options, visit https://groups.google.com/d/optout.