Tara and all,

Thanks. I've attempted to resolve with  all of these. I spoke with the 
Sennheiser technical support line and Apple disability support line. Neither 
had solutions. Apple support said they would submit a problem ticket to their 
"engineering" section. 

Finally, I purchased a Plantronics VOYAGER-5200-UC from Amazon (for a simple 
return, if needed). It does seem to have a higher volume level and I am keeping 
the earpiece. 

After much reflection, I also may need to consider joining the group wishing to 
present concerns to hearing aid producers.

Thanks.

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
TaraPrakash
Sent: Friday, July 19, 2019 9:45 AM
To: [email protected]
Subject: Re: Low Volume with Bluetooth Earpieces When Reading iPhone with 
VoiceOver

In the case of voiceover, There can be  three places where you can try turning 
the volume up. First the  Bluetooth headset Second Year physical buttons on  
iphone and then through rotor options if you have not disabled volume in the 
rotor settings 
    

Sent from my iPhone

> On Jul 18, 2019, at 11:37 PM, Richard Petty <[email protected]> 
> wrote:
> 
> I have used a Plantronics Edge and Sennheiser Presence with my iPhone 8. 
> Disappointingly, the earpiece volume for reading the screen with Voiceover is 
> too low in most noisy environments. Telephone audio is usually sufficient. My 
> hearing isn't perfect, but it isn't so bad this  should be such an issue. I 
> am interested if others find this to be true--and if you have any solutions, 
> I would really appreciate knowing them.
> 
> In addition, surprisingly, others with whom I talk say it's difficult to 
> understand me with the microphone of the Presence.
> 
> Thanks for any help that can be provided.
> 
> Richard Petty
> 
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