I found a way to get Face ID to work and almost be proof.
When I set up Face ID I sat in direct sunlight and set up Face ID.
Face ID works so well for me that I could even leave my sunglasses on inside in 
my living room without sunlight and the phone recognizes my face. Take care

Sent from my Verizon iPhone XR!!!

> On Aug 25, 2019, at 2:14 AM, Sieghard Weitzel <[email protected]> wrote:
> 
> You know Face Id is working if it unlocks your iPhone or if a purchase is 
> approved. If you have an Apple Store nearby I would make a genius bar 
> appointment and get them to help you to make sure everything is correctly set 
> up.
> 
> 
> -----Original Message-----
> From: [email protected] <[email protected]> On Behalf Of janet 
> gross
> Sent: Saturday, August 24, 2019 5:59 PM
> To: [email protected]
> Subject: RE: Face Id Question Please.
> 
> HI Max and All, 
> Thank you for this Max. Ok, The only thing Vo says is enter passcode.  I 
> don't feel any vibration at all on my Xr phone.  I would usually press the 
> home button two times to wake up the wallet, then place my phone over the 
> Apple register screen at the store,  and then it would ask for face id, and I 
> would hold my phone closer to my face, and then select which card I wanted to 
> use.  I tried this again today at the store, but the Apple register screen at 
> the store was down for a few hours, and I couldn't wait a few hours though, 
> so I don't know if it made any difference by removing and adding my credit 
> and debit card again on my phone.  I have asked Apple Accessibility many 
> times about how can I tell if face id is even working with Apple Pay, and 
> they said that is a good question, but they don't have any idea, and they 
> talked to a few engineers, but they don't know either.  I have had several 
> sighted people with me when using Apple-Pay face id at the store, and I have 
> them to look at my phone screen, but they say they don't see anything on the 
> screen regarding face id, so they don't know either.   Although, Apple did 
> tell me to reset my face id, and that I did, but after resetting face  id, is 
> when the problem got much worse.  I also have face id set up so when I 
> purchase something from the app store, it would prompt me for face id, but 
> that doesn't seem to be working either, because when I purchase something 
> from the app store, it asks me for my passcode instead of face id.  
> At this point, I really don't feel secure enough to have my personal 
> information on my phone.  If I knew face id was working, I would love it!  
> 
> I'm  frustrated! !  
> Janet 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Agent086b
> Sent: Friday, August 23, 2019 6:06 PM
> To: viphone
> Subject: Re: Face Id Question Please.
> 
> Hi,
> VO will say hold near reader after face id is recognised. also I feel a 
> slight vibration on the phone. I think the vibration may depend on the model 
> you have. I am using a 10S.
> Max.
> 
>> On 24 Aug 2019, at 8:52 am, janet gross <[email protected]> wrote:
>> 
>> Hi Everyone, 
>> For those who use Apple Pay with Face Id, how do you know Face Id is 
>> working? Does the phone make a sound? Does Voiceover say something? Does it 
>> ask for Face Id? I would be greatful if someone could answer this.  
>> Thank you all.  
>> Janet 
>> 
>> Peace Be With You. 
>> 
>> 
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