no

 

From: [email protected] <[email protected]> On Behalf Of Arnold 
Schmidt
Sent: Monday, August 26, 2019 12:51 PM
To: [email protected]
Subject: Re: A problem with my 6

 

Donald, I'll bet you have tried turning up the volume, and it isn't solving the 
problem. And I wonder if you have noticed the problem gradually getting worse 
over time. If so, it is because some crusty crud has built up in that little 
slot where your ear rests against. Hold your phone upside down so  that 
anything you scrape out will fall out, and take your fingernail and scrape back 
and forth in that slot. Be sure to do it along the edges, too, and check the 
ends of that slot. Don't go wild and scrape hard enough to damage whatever is 
on the bottom of that slot, but you have to scrape this crud out. It sounds 
totally crazy, but it surely fixed the problem on my IPhone 6. Do this at your 
own risk. 

 

Arnold Schmidt 

 

 

Sent from  Arnold's  iPhone


On Aug 26, 2019, at 12:55 PM, Dave <[email protected] 
<mailto:[email protected]> > wrote:

have you tried, pressing the up volume button, when you are on a call?

 

Dave.

 

 

From: Donald L. Roberts <mailto:[email protected]>  

Sent: Monday, August 26, 2019 5:44 PM

To: [email protected] <mailto:[email protected]>  

Subject: A problem with my 6

 

Hopefully I get quick answers to this question as I am leaving town shortly.

 

The problem is that the incoming volume on a call is extremely low although the 
speaker volume is more than adequate.  The other party can hear me fine both 
when I am listening on the ear piece or listening on speaker phone.  However, I 
have difficulty hearing the other party when I listen on the ear piece.

 

Are there any suggestions for resolving this issue?

 

Thanks.

 

Don Roberts

 

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