I’ve had the same problem with both my Apple watches and it has never cleared up on its own. I haven’t tried resetting and pairing again as yet. In both cases they accidentally got dowsed with water from a tap.
All the best Angie > On 3 Sep 2019, at 16:36, Sieghard Weitzel <siegh...@live.ca> wrote: > > Hi Mark, > > I just saw this now and to me it's no great mystery, my Apple Watch series 2 > sounds very muffled every time I take it swimming for a couple of hours > afterwards. Not sure why you even turned it off when you cleaned it, I would > have just turned on the waterlock and stuck it under the tap. I guess maybe > your friend didn't have water get directly into the speaker, but if water > does go in then even turning waterlock on and off doesn't fix the muffled > sound, only a couple of hours will fix it as whatever moisture is in there > dries out. You wasted a lot of time and effort for nothing a bit of time > wouldn't have fixed as you experienced afterwards. I bet if you turned on > waterlock and submersed your watch in a bowl of water for 10 minutes you > would experience the same thing. > > Regards, > Sieghard > > ---Original Message----- > From: 'Karen Delzer' via VIPhone <viphone@googlegroups.com> > Sent: Monday, September 2, 2019 9:36 PM > To: viphone@googlegroups.com > Subject: Re: A Strange Speaker Sound Scenario with Mark's Apple Watch, Series > 4, with LTE > > Oh, man. I don't know anything about these things, but I'd still be a bit > uneasy about it. Hmmm. > > Karen > At 09:28 PM 9/2/2019, you wrote: >> Hello All, >> >> As the following makes absolutely no sense to me or any of the Apple >> Techs with whom I discussed this matter, I will simply list what >> happened earlier >> today: >> >> 1. >> With Apple Watch powered off, ran tiny stream of water over device to clean. >> At the same time, a visiting friend, with an identical device, did >> same, using same water source. >> >> 2. >> Upon powering up Apple watch, speaker sound was muffled on my device >> but not on friend's device. Attempted to clear water from speaker >> using Water lock feature, no fewer than 15 times. No success. >> >> 3. >> Rebooted my device several times but speaker remained muffled. >> >> 4. >> Went to Apple Store Genius Barr where they heard muffled sound as >> compared to friend's device, with regard to VoiceOver. They, like I, >> checked every conceivable setting on the device and all was as it should >> have been. >> >> 5. >> Because I have Apple Care Plus on my Watch, for faster service, used >> onboard Apple Support app to begin replacement process, said process >> having Apple ship me a new device, overnight delivery, via FedEx. I >> began this process while at the genius Barr, using my beloved iPhone 8 Plus. >> >> 6. >> In order to begin the replacement process, I had to unpair my watch >> from my phone; then, the Apple tech could set up the shipping details >> and create the RMA log. >> >> 7. >> The final step in the process was to authorize Apple to put a hold on >> my credit card before they ship the new watch. Then, if I do not >> return the old watch after having received the new one, they can charge >> me for the new watch. I have 3 days to complete the final step in the >> replacement process. >> I decided to wait until I returned home before providing my payment >> info as I was not certain if they would accept Apple Pay or if I would >> have to enter my card info, directly. The people at the Genious Barr >> could not give me a definitive answer so I decided to wait until I was >> in a more secure and quiet location before proceeding. >> >> 8. >> On the way home, in the car, I decided to pair my current device back >> to my phone so that I could continue to use it, muffled as it was, >> while I waited for the new watch to arrive. >> >> 9. >> During the pairing process, the sound quality switched from muffled to >> normal. I heard it happen as I had VoiceOver enabled during the process. >> It was weird, to be totally honest. The sound simply returned to >> normal. I mean it was flawless. Mind you, the time between when the >> Apple genius heard the sound and the time in which it returned to normal >> could not have >> been longer than 15 minutes. After paring the watch, I ran it through a >> battery of sound tests, comparing it with my friend's watch, and they >> were virtually identical. >> >> 10. >> Back at home, I ran both my watch and my friend's watch under some >> water, just as I had done, earlier. This time, however, the sound on >> both watches was perfect. >> >> 11. >> Conducted more sound comparison tests and was satisfied that my watch >> is in good working order. >> >> 12. >> Called Apple Care to update them on the status of my watch and the >> representative documented the episode, thoroughly and we both agreed to >> leave the current RMA in place and allow it to expire on Thursday. >> This means that should I authorize Apple to place a hold on my card, >> then a new replacement watch will be overnighted to me; otherwise this >> particular RMA will expire. By the way, the process does accept payment via >> Apple Pay. >> >> Finally, as I stated at the outset, I have absolutely no idea why >> un-pairing and then, subsequently, re-pairing the watch to the phone >> should have made any difference in sound quality whatsoever, but, >> today, for whatever reason, it did. >> >> Mark >> >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, >> or if you feel that a member's post is inappropriate, please contact >> the owners or moderators directly rather than posting on the list >> itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached >> at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach >> Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to viphone+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/000301d5620f%24f94703f0%24ebd50bd0%24%40edu. > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/5d6deda2.1c69fb81.50cf1.650eSMTPIN_ADDED_MISSING%40gmr-mx.google.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/DM5PR06MB2571B2B0FDD70BE6DD2163EFC7B90%40DM5PR06MB2571.namprd06.prod.outlook.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/EF768466-C311-4023-B542-E4689DD3BB76%40comproom.co.uk.
