I tried to find the series using the PBS Video app mentioned here and had no 
luck. Can Someone post here how to do it?

 

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Kevin 
Thompson
Sent: Tuesday, September 17, 2019 3:38 AM
To: viphone@googlegroups.com
Subject: Re: An audio description question

 

Hello, I don’t know if this helps at all, but iTunes rarely has audio 
description for TV shows. They have it for quite a few movies, but not TV 
shows. Unfortunately, just because a TV show has description when you watch it 
on the TV network, it doesn’t mean it will translate to iTunes. That is 
definitely something that needs to change, but right now that is not the case. 
Also, if ever a movie, or TV show, on iTunes has description, it will say so in 
the details of the show. For instance, the Ken Burns documentary does mention 
closed captioning, but it doesn’t say anything about audio description. I hope 
this helps.

Kevin T Sent from my iPhone


On Sep 16, 2019, at 9:55 PM, Debbie Downey <debdow...@tampabay.rr.com 
<mailto:debdow...@tampabay.rr.com> > wrote:

I recorded last night’s show not knowing that it had audio description so I 
didn’t turn it on. Tonight I scheduled the recording for the second episode and 
was going to turn on DVS but since the first airing of this show was still on I 
thought I’d check it out and it’s in Spanish. So, that’s just probably what 
this local station is doing!

 

I may try that PBS app!

 

Thanks!

 

Debbie

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
<viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of 
Shirley Baker
Sent: Monday, September 16, 2019 5:25 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Re: An audio description question

 

I too watched the same show last night with audio description and it was very 
good. The second part is coming on tonight and maybe another night this week. I 
think it will also be on next Sunday night but not absolutely certain of that.

Sent from my iPhone


On Sep 16, 2019, at 2:13 PM, Richard Turner <richardturne...@outlook.com 
<mailto:richardturne...@outlook.com> > wrote:

Pbs is not doing a very good job with audio description these days. 

Complain to whomever you bought it through.

Also, are you saying you watched it live on TV with audio description it worked?

It most certainly should be available then in what you purchased.

Double check the audio settings in whatever app you used to watch the purchased 
copy to make sure there isn't another place to enable it.

I'd be asking about a refund if it were me.

 

Richard 

 

Always look out for #1, and be careful not to step in #2. 

 






On Sep 16, 2019, at 11:16 AM, Craig Werner <coffeeb...@gmail.com 
<mailto:coffeeb...@gmail.com> > wrote:

 

Perhaps if you wrote to the vendor, you might get satisfaction based on an 
accessibility need.

 

Craig

 

On Mon, Sep 16, 2019 at 1:56 PM Duane Steele <duanestee...@gmail.com 
<mailto:duanestee...@gmail.com> > wrote:

Thank you for your response.  In my case, while watching on PBS, I had audio 
description.  But when I was notified that the first episode was in my TV 
library, I didn't have description.  I've already purchased the season pass.  
So I guess my personal copy of this series will exclude audio description even 
though it's available. 

 

Peace & Blessings, 

Duane L. Steele

Phone (276) 730-5194


On Sep 16, 2019, at 1:38 PM, viola <fireka...@gmail.com 
<mailto:fireka...@gmail.com> > wrote:

I don’t usually reply to these messages. However! I feel very strongly about 
this. My husband and I wanted to listen to this last night and we did without 
the video description but you are absolutely correct we wanted to know who it 
was that was speaking at the time and to get some of the information about the 
background scenes. It looks like it’s going to be a great wonderful excellent 
Ken Burns special.

Sent from my iPhone


On Sep 16, 2019, at 10:27 AM, Duane Steele <duanestee...@gmail.com 
<mailto:duanestee...@gmail.com> > wrote:

Hello Friends,

 

I have an audio description question.  First, let me assure you that I have 
audio description turned on in settings.  That being said, I bought the season 
pass for the latest Ken Burns documentary series about country music, the first 
episode of which aired last night on PBS.  I "watched" the program with audio 
description.  The first episode is now in my TV library but without audio 
description.  For the most part, I won't need it.  But it's helpful to have 
when people are speaking and you're not sure who's speaking.  I should also 
mention that I ordered it in SD instead of HD because, as a blind person, I 
don't need to own the high-definition format since I’m using either an iPhone 
or iPod.  But if the audio description's only in the HD version, shouldn't that 
have been made clear when I was making the purchase?  Any suggestions would be 
helpful.  But then, perhaps I just have to settle for owning this excellent 
documentary without description.

 

 

Peace & Blessings, 

Duane L. Steele

Phone (276) 730-5194

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