With my iPhone 7 and 8 Plus, both now running iOS 13.1.1, I don't hear the new 
message tone when I first open the app and the messages come in. Well, let me 
clarify a bit here. Most often, I download the email to my blindness notetaker 
where it is set to delete the messages from the server, read the messages, and 
then open the email app on my iPhone to then permanently clear the messages 
from the trash.

So, when I would open the mail program on my iPhone running iOS 12.4, the trash 
folder would open, the messages would download, and the tone would then play. 
Now, with iOS 13, when the mail program opens on my phone, it opens to the 
inbox, which is usually empty. I then switch to the trash folder, the messages 
then download, but no sound plays. However, if in the meantime a new mail 
should come into the inbox on the phone, then the new mail tone will indeed 
play.

Also, for some reason, when I delete the messages from the trash on my phones, 
not all of them delete the first time, and I have to do the select all and 
delete again to get the remaining few messages, usually older messages and 
under 10 in number.

----- Original Message -----
From: Carolyn Arnold  <[email protected]>
To: [email protected]
Date: Sunday, September 29, 2019 8:40 pm
Subject: RE: Not Getting Mail Tone

>
>
> I hear it on my SE, just did tonight. 
> 
> Best regards,
> 
> Carolyn 
> 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Shirley Baker
> Sent: Sunday, September 29, 2019 6:44 PM
> To: [email protected]
> Subject: Re: Not Getting Mail Tone
> 
> I finally heard it, so disregard my message please.
> 
> Sent from my iPhone
> 
> > On Sep 29, 2019, at 5:42 PM, [email protected] wrote:
> > 
> > "I haven't heard that tone and I don't know how long. I haven't heard it on 
> > my iPhone 8 which I've had for several months, and before that, I don't 
> > know the last time I heard it on my iPhone 6.
> > Dacia
> > 
> > Sent from my iPhone
> > 
> >> On Sep 29, 2019, at 5:13 PM, Shirley Baker <[email protected]> 
> >> wrote:
> >> 
> >> I went to sounds to make sure that the mail sound I want is selected but I 
> >> don't hear it when I get mail. I am using an iPhone 6S plus with the 
> >> latest update. Anything else I should do? Thank you.
> >> 
> >> Sent from my iPhone
> >> 
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