Now, on the 
SE, about how long should the Power and Home Buttons be held to get reset? 

Best regards,

Carolyn 


-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Keao wright
Sent: Tuesday, October 22, 2019 1:12 AM
To: [email protected]
Subject: RE: IOS 13.3 bug

Ok, thank you!

I will give it a try again.

I hope it comes back!

Did you also turn the volume up all the way?

 

From: [email protected] <[email protected]> On Behalf Of Richard 
Turner
Sent: Monday, October 21, 2019 6:47 PM
To: [email protected]
Subject: Re: IOS 13.3 bug

 

Either way, if it doesn't come back, plug it in to power and see if it comes 
on. 

I have had it happen where I held the button too long and it powered off.

But the timing is also important.

Fairly quickly press and release the volume up, then press and release the 
volume down, then hold in the power/side switch for 10 or 12 seconds.

Like I said, if you have earphones in, you may hear a faint click.

If all else fails, you may need to get sighted help to confirm if it is on and 
silent or just off.

HTH,

 

 

 

Richard

"Reality is the leading cause of stress for those who are in touch with it." 

-- from The Search for Signs of Intelligent Life in the Universe, by Jane Wagner

 





        On Oct 21, 2019, at 9:22 PM, Sieghard Weitzel <[email protected] 
<mailto:[email protected]> > wrote:

         

        Hi Richard,

         

        Yes, I also noticed that faint click when a headset is connected, but 
on my iPhone 8 it’s at least 10 seconds, I have never had it as fast as 6 or 8.

        I think 12 is a safe bet and not so long that it interferes with the 
phone restarting.

         

        From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On Behalf Of Keao 
wright
        Sent: Monday, October 21, 2019 9:07 PM
        To: [email protected] <mailto:[email protected]> 
        Subject: RE: IOS 13.3 bug

         

        When I tried to do the hard reset, it’s not working on my 8 at all.

        And I might need to take it down to t-mobile again.

        Is there a way for accessibility to take a look?

        I didn’t have any headphones connected.

         

        From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On Behalf Of 
Richard Turner
        Sent: Monday, October 21, 2019 5:53 PM
        To: [email protected] <mailto:[email protected]> 
        Subject: Re: IOS 13.3 bug

         

        I'm fairly sure the X phones and 11's use the same steps as the 8, but 
someone will correct me if I'm wrong. 

        In my experience it only takes 6 to 8 seconds. If you have an earphone 
in, you can hear a faint click when it reboots.

         

         

         

        Richard

        "Reality is the leading cause of stress for those who are in touch with 
it." 

        -- from The Search for Signs of Intelligent Life in the Universe, by 
Jane Wagner

         

         

                On Oct 21, 2019, at 8:42 PM, Sieghard Weitzel <[email protected] 
<mailto:[email protected]> > wrote:

                I recommend a hard reset, but it depends on  your device as to 
how you accomplish it.
                On the iPhone 6S and prior you push and hold the home button 
and side button simultaneously for about 12 seconds.
                On the iPhone 8 you push volume up, then volume down and then 
push and hold the side button for about 12 seconds.
                Not sure how it works on the iPhone X, XR/XS and 11/11S
                
                
                -----Original Message-----
                From: [email protected] 
<mailto:[email protected]>  <[email protected] 
<mailto:[email protected]> > On Behalf Of Keao wright
                Sent: Monday, October 21, 2019 8:39 PM
                To: [email protected] <mailto:[email protected]> 
                Subject: IOS 13.3 bug
                
                Hi,
                My phone is silent now, I lost all speech and sounds.
                Should I get a sighted person to do a had reset?
                It's the same bug where you end a call and voice over goes away 
so does siri and sounds.
                How do I reboot the phone again?
                I only feel vibrations again.
                
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