You’re welcome, in my experience developers need more than polite requests from disabled people before they take us seriously. Skip the Dishes has refused to change their app framework or label their buttons after many attempts. Giving the app makers a low rating and encouraging other people to do the same because the developer has broken Apple’s accessibility guidelines and therefore is refusing to serve the whole public might do a better job of encouraging positive change. I hope more developers respect all of us whatever it takes. Aedan
> On Nov 4, 2019, at 7:47 AM, Shermeen Khan <[email protected]> wrote: > > Thank you, Eden. I really hope more people contact spotify, however, > as I worry it won't get fixed otherwise. > > > On 11/4/19, Aedan Something <[email protected]> wrote: >> Hi Shermeen, that lesson is hard to learn for everyone. If spotify doesn’t >> help a good idea might be to give them a low star rating on the app store. >> Maybe if we treat accessibility issues like the real problems they are >> developers will listen to us. >> Good luck, Aedan >> >>> On Nov 2, 2019, at 2:38 PM, Shermeen Khan <[email protected]> wrote: >>> >>> Hello again, >>> >>> Just a quick update. I contacted Spotify support via their website, >>> and the chat feature was remarkably accessible. The person I was >>> chatting with offered to escalate the concern to a specialist, and now >>> I'm just waiting to hear from someone. I'd urge other VO users who are >>> having similar issues with the update to do the same thing, or maybe >>> there's a more effective way of getting some movement here. >>> >>> Thanks, >>> Shermeen >>> >>> >>> On 11/2/19, Shermeen Khan <[email protected]> wrote: >>>> I should have learned my lesson by now: update apps at your won risk. >>>> I am running IOS 12.something on an iPhone 8, and just updated to the >>>> latest version of spotify. They indicated "accessibility fixes" as >>>> part of the update. As the subject line says, in my "made for Shermeen >>>> K" heading, I can see my daily mixes listed, but it used to say >>>> something like "daily mix 1: Sela, Andrew Peterson, Audry assad and >>>> more. Daily mix 2: The Monteberity Singers, choir of kings college, >>>> and more. and now it's not saying any of those types of descriptions, >>>> just daily mix 1, daily mix 2, daily mix 3, etc. which doesn't tell me >>>> anything useful. Is anyone else having this problem? >>>> >>>> Thanks very much, >>>> Shermeen >>>> >>> >>> -- >>> The following information is important for all members of the V iPhone >>> list. >>> >>> If you have any questions or concerns about the running of this list, or >>> if you feel that a member's post is inappropriate, please contact the >>> owners or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >>> [email protected] >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/[email protected]/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/viphone/CAPZC2zp1GTn_bTjQbvmNPJ%3DhEccs%3DrNhH0dxv3PE_vOMZ0KWNA%40mail.gmail.com. >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/F8C7E512-3E09-4EA1-B19B-DF5472346E19%40gmail.com. >> > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/CAPZC2zrEw4D7DLqOpdN-i1vN4M%2BaLZM_s3cm7YBtAC3Er8Gr8w%40mail.gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/69819FCF-41E1-40BF-9E48-6C11C35428F1%40gmail.com.
