Hi,
Thanks again. However I have shut down the phone on several occasions with no 
change. I will try accessibility when I have a lot of time.
Max. 

> On 23 Nov 2019, at 2:07 pm, <[email protected] <mailto:[email protected]>> 
> <[email protected] <mailto:[email protected]>> wrote:
> 
> Hello Max,
> Maybe try Apple Disability help, and let them remote into your phone? Also, 
> maybe shut it down and restart your phone to see if you can see it then?
>  
> From: [email protected] <mailto:[email protected]> 
> <[email protected] <mailto:[email protected]>> On Behalf Of 
> Agent086b
> Sent: Friday, November 22, 2019 4:26 PM
> To: viphone <[email protected] <mailto:[email protected]>>
> Subject: Re: a fix for the hearing aid issue that works
>  
> Hi,
> yes that is at the bottom of the screen. A swipe up shows there is nothing 
> else on the screen.
> Max.
> 
> 
>> On 23 Nov 2019, at 9:53 am, Terri Hedgpeth <[email protected] 
>> <mailto:[email protected]>> wrote:
>>  
>> Is that at the bottom of the screen? If so, try a three finger swipe up and 
>> see if you can find it then. 
>>  
>> From: [email protected] <mailto:[email protected]> 
>> <[email protected] <mailto:[email protected]>> On Behalf Of 
>> Agent086b
>> Sent: Friday, November 22, 2019 3:48 PM
>> To: viphone <[email protected] <mailto:[email protected]>>
>> Subject: Re: a fix for the hearing aid issue that works
>>  
>> Hi,
>> possibly I am missing something.
>> When I go to Voice Over I can only find Speech channels .  and my name 1 & 
>> 2. I do not see sound channels at all.
>> Max.
>> 
>> 
>> 
>>> On 23 Nov 2019, at 2:02 am, Terri Hedgpeth <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>>  
>>> Hello all,
>>> Just heard a tip from Jonathan Mosen podcast on how to fix the hearing aid 
>>> issue so all sounds go through your hearing aids.
>>> Go to voiceover,
>>> Select Audio,
>>> Swipe down to “Speech Channels (your name)”,
>>> Right below this you should find:
>>> Terri1 of course it would be your name.
>>> Terri2 just below that,
>>> Below those next you will find:
>>> Sound Channels Terri
>>> Terri1
>>> Terri2
>>>  
>>> Unselect or Turn the “Terri1 off for both the “Speech” and the “Sound”
>>> Then while that screen is still ope, double tap to select both again.
>>> Repeat this process with Terri2 for both Speech and Sound, turning them 
>>> first off and then back on..
>>>  
>>> Amazeingly the fix is this simple. 
>>>  
>>> Best,
>>> Terri Hedgpeth
>>>  
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