This is the first review that comes up on the Otterbox web site about that case:
Great Protection, Wireless Charging Temperamental. 
Great case, offers amazing screen protection when paired with an Otterbox edge 
to edge screen protector. The raised lip on the front of the case is great,
as it doesn’t allow the screen protector to drag on table tops when you put the 
phone down. The case is also designed so that the three camera lenses on
the back will not contact any hard flat surfaces you lay the phone on. The 
downside with all this protection, is at the sacrifice of reliable wireless
charging. I’ve tried more than four different Qi chargers, from lay flat to 
stands, all of which if the phone is not properly situated exactly so will
cause the phone to start charging and then fail mid charge. Of the nightly 
charges over the course of three weeks about 40 percent fail. No case, no 
problem,
phone charges 100 percent of the time as expected. OtterBox claims this case is 
wireless charging friendly, which simply isn’t the absolute truth. I’ve
decided to keep the case for more rugged outings but not as an everyday case.


Richard

🖖 Live long and prosper


Check out my web site at: www.turner42.com

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Shermeen 
Khan
Sent: Saturday, December 14, 2019 12:32 PM
To: viphone <viphone@googlegroups.com>
Subject: wireless charging pad and phone cases?

Hi all,

I have purchased my husband (and myself, let's be real here)  a wireless 
charging station for Christmas, and am about to receive an iPhone 11 pro max 
for work. I am hoping to put it in a commuter case from otterbox, but will that 
prevent it from being able to charge?
does it require a very thin case in order to work?

Thanks very much in advance,
Shermeen

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