Hi, I'm not sure which app you are using, but at least with the Chase app, and I imagine others, it's about proper orientation and lighting. My suggestion would be to have someone sighted show you where to position the phone, so you will know for the future. With some of these apps you have to align the check between some lines on the screen. Make sure there is enough light, and make sure the check is placed flat on the table with nothing else around it. Sorry I can't be more specific, but this is really a hit and miss thing until you find what works for you, then it will just work.

--
Raul A. Gallegos
A friend sent me a post card with a picture of the planet Earth taken from space. On the back it said, "Wish u were here." - Steven Wright
Home Page: http://raulgallegos.com
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On 10/11/2012 6:18 AM, Lois Butterfield wrote:
I think this has been discussed before but can’t remember the answer. I
am trying to make a deposit and I keep getting the message that my check
cannot be read.  Has anyone had success, and if so, how far away does
the phone have to be to get a good shot?  I’ve tried 20 or 30 times
without success.
Thanks,
Lois
"There are seven sins in the world: Wealth without work, Pleasure
without conscience, Knowledge without character, Commerce without
morality, Science without humanity, Worship without sacrifice, and
politics without principle. "
Mahatma Gandhi (1869 - 1948)

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  • bank deposits Lois Butterfield
    • Re: bank deposits Raul A. Gallegos

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