I’m sorry you were having difficulty with your Samsung model. Obviously, I 
don’t know what you have. I Purchased a 2016 Samsung with voice guidance and 
I’ve been very happy with it. It reads the guides in the menus without 
difficulty. So I am uncertain where your issues are and perhaps you don’t have 
the right TV, I just don’t know. But TV is made after 2016 by Samsung are 
supposed to have voice guidance built-in.

Sent from my iPhone

> On Apr 8, 2020, at 10:52 AM, [email protected] wrote:
> 
> 
> Hello Larry,
> I understand what you are saying and would agree if we were conversing about 
> this prior to 2016 when manufacturers were to start making TVs accessible to 
> the blind. So this is a high end TV that my Husband and I purchased around 
> Thanksgiving. The voice guidance (VG) is a poor quality particularly compared 
> to the Amazon Elements TV that was released in Summer of 2016. For me the 
> most frustrating thing is how much louder the VG is then the regular TV 
> volumeI think manufactures need to be held accountable to providing a 
> positive user experience including those customers with disabilities. If your 
> thinking was applied, then we should not have expectations of Apple iPhones, 
> JAWS, NVDEA, and Android. Samsung knows how to build in good accessibility to 
> their phones, therefore they need to step up to the plate and provide those 
> of us who are blind with a equally pleasant user experience as our sighted 
> counter parts receive.
> Best,
> Terri Hedgpeth
>  
> From: [email protected] <[email protected]> On Behalf Of Larry 
> Lumpkin
> Sent: Wednesday, April 8, 2020 6:59 AM
> To: [email protected]
> Subject: RE: frustrated with Samsung TV built in voice guidance
>  
> I have to comment on this. After may years of trying to use digital tvs that 
> were absolutely inaccessible, I am glad to get a tv that has any kind of 
> voice guide that renders it accessible to me. I don’t much care what kind of 
> voice it has or how it talks.
>  
>  
> From: [email protected] <[email protected]> On Behalf Of 
> [email protected]
> Sent: Wednesday, April 8, 2020 8:23 AM
> To: [email protected]
> Subject: RE: frustrated with Samsung TV built in voice guidance
>  
> It is a Samsung Q90 from Fall 2019
>  
> From: [email protected] <[email protected]> On Behalf Of Cedric 
> Green
> Sent: Tuesday, April 7, 2020 10:22 PM
> To: [email protected]
> Subject: Re: frustrated with Samsung TV built in voice guidance
>  
> What model is the Samsung TV?
>  
> On Tue, Apr 7, 2020 at 12:18 PM Terri Hedgpeth <[email protected]> wrote:
> Hello all,
> Is there an app for controlling a Samsung Smart TV for the iPhone? There are 
> more things wrong about the built-in Samsung guidance. It’s to loud, to 
> chatty, and either to fast or way to slow. I want to use my iPhone as a 
> remote.
> Hope someone can help.
> Best,
> Terri Hedgpeth
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