Hi Keith, You are right. This has to be done with iTunes. You first connect the iPad to the computer. here's where I don't totally know the steps, but I'll give you what I do know. To put a phone in recovery mode, you press the volume up button, release that, then press the volumae down button, release that. Now press the sleep/wake button and hold it until the computer tells you it is in recovery mode. You cnow take it from there with iTunes. You want the option that says restore and update. Hope this helps a little bit at least.H a great night!
Jenn Jenn and Kumi TO THE WORLD YOU ARE SOMEONE BUT TO SOMEONE YOU ARE THE WORLD! > On Apr 8, 2020, at 5:47 PM, 'Kramlinger, Keith G., M.D.' via VIPhone > <[email protected]> wrote: > > hi, > Several years ago, I had an iPhone that was not working at all, and Apple > accessibility guided me through what they termed a drastic measure to try to > repair the phone. This method required the use of iTunes. It essentially > reset the device. > I am now trying to help my wife with a similarly dysfunctional iPad. I cannot > remember what this method entailed. If anyone thinks they know what this > approach is, could you please provide me a step-by-step on how to pursue it? > The device will be discarded if we can’t get it to work, so there really is > no risk in trying just about anything. > Thanks in advance, Keith > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/28fddd%24dips8a%40ironport10.mayo.edu. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/132F99C9-93C5-4015-912E-C6EAA7413D3F%40gmail.com.
