Hi all 

Know this iisn’t IPhone-related, but it is Apple-related, so really really 
hoping someone can help with this. I have just had my Mac back after having to 
send it away for repair as it decided to crash/stop working completely. They 
appear to have done a clean install of Katalena. I have spent this evening 
re-setting it up with a friend. However, we are really struggling with 
VoiceOver. We went into system preferences and accessibility and enabled VO. We 
then went into users and groups, log-in options and accessibility options, and 
ticked the box that said about enabling VO from the start. However, this does 
not appear to have worked. Every time I now start my Mac VO literally says the 
word “username” and nothing more. It won’t tell me where I’m navigating on the 
screen or anything like that. So I literally can’t enter my password and log in 
myself. So was just wondering if anyone else has had/is having this problem 
with Katalena? Could anyone please send me a set of idiotproof instructions as 
to how I can set up VO properly and fix this problem please??? Any help really 
would be much appreciated, as what’s the point in having a Mac when VO won’t 
even speak to me to enable me to log in!!! 

Thanks in advance for any help anyone can give. 

Eleanor 

Sent from my iPhone

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