Ian, I'd recommend you go to the Apple Store app on your iDevice and start the process of buying a new iPhone. One of the first things you're asked is whether you are trading in an older device and it provides information about how the process works.
Alan Lemly -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Ian Harrison Sent: Tuesday, May 12, 2020 6:41 AM To: 'Andrew Lamanche' via MacVisionaries; 'Harry Bell' via VIPhone; applesuppor...@yahoogroups.com Subject: OT advice on trading in old units in apple store Hi all, I am thinking of trading in my old iphone and Macbook with Apple in order to buy new ones. One thing I can�t find out is how it works while we can�t go to the stores. Could it all be done remotely? If I buy the new items, how long do I get to return the trade in items and do they send all the necessary packaging? How do they ensure the condition is right for the value they offer? I have tried to find this out but frustrated in my wanderings around the store terms and conditions. With thanks Ian -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/45608545-C2CE-499D-B3FA-4E5F51079E43%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/015201d6287b%24b9df0ea0%242d9d2be0%24%40gmail.com.