this happened to me with YouTube. I had to delete and reinstall the app like it said in this article. it hasn't happened ever since.
sent from the iPhone 11 Pro > On May 27, 2020, at 9:08 AM, deidre muccio <[email protected]> wrote: > > what a nice clean fix this is! > > > Sent from my iPhone > >>> On May 25, 2020, at 10:29 AM, Richard Turner <[email protected]> >>> wrote: >>> >> >> How to fix the iOS Family Sharing bug without losing your app data By >> Malcolm Owen | >> >> A recent bug stemming from the Family Sharing feature of iOS and iPadOS is >> preventing users from being able to run apps they already own on their >> devices. >> >> Here's how to fix it while Apple prepares to patch the issue. >> >> On Friday, a bug surfaced that affected a large number of Apple users, >> primarily those who updated their iPhone or iPad to the just-released iOS >> 13.5 and iPadOS 13.5. The bug displays a prompt on screen claiming the app >> is "no longer shared" with the user, and suggesting they buy it from the App >> Store to continue using it. >> >> Due to the mention of sharing within the message, the bug seems to be >> related to Family Sharing, a function of Apple's account system that allows >> apps and other content to be shared between a small number of people. This >> in theory can save a family money, as apps do not have to be purchased >> multiple times. >> >> Despite being primarily used for paid apps, the Family Sharing bug seems to >> also impact other apps stored on a device that were acquired at no charge. >> Popular apps including YouTube, Facebook, and Discord are also able to be >> blocked by the bug. >> >> Given the high number of complaints about the bug, it is probable that Apple >> is working on some form of patch that fixes it in a future operating system >> update, though that may take time. Apple has also seemingly attempted a >> temporary fix in the form of reissued app updates , though this will not >> necessarily work for every app affected by the problem, nor for all users. >> >> Fixes for the problem fundamentally involve removing the app from the >> device, then reinstalling it. While users could simply delete the app >> manually and reacquire it from the App Store, this can lead to lost app >> data, or at the very least needing to reauthenticate with the app itself. >> >> There is a way of accomplishing the same thing while preserving the app >> data, which involves offloading apps . Offloading apps will delete apps from >> the device, but preserve any user-specific data, including files created by >> the app, so the app will be ready to go from the state of when it was last >> used once it is back on the device. >> >> App offloading can be set to run automatically, making it a great way to >> preserve the storage capacity of an iPhone or iPad, but the solution here >> requires going down the manual route. >> >> Manual Offloading Once you know of an app that is affected by the bug, head >> to the Settings app, then enter General , then iPhone Storage or iPad >> Storage . Scroll down the page to find the app in question, and select it. >> >> On the new screen, which shows the app's size and documents and data size, >> select Offload App . A confirmation dialog will appear, requiring you to >> select Offload App once again. >> >> Once selected the app will delete. >> >> Offloading and reinstalling takes a few taps, but keeps your data intact >> unlike normal deletion. Stay on the same page, and select the new Reinstall >> App option where Offload App was previously located. This will re-download >> the app to the device. >> >> Further Notes Given the potentially high number of apps that may be >> affected, it is advised to conduct this process while on Wi-Fi, rather than >> using cellular data connections. >> >> >> >> >> >> Richard >> "There's a nap for that." - an anonymous cat in a window in Portland, Oregon. >> >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/MWHPR17MB1152F75C95EA6A2DB720E531B7B30%40MWHPR17MB1152.namprd17.prod.outlook.com. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/EAA6340E-B0DE-4651-AF2A-F59D7C15C809%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/E05107A0-8D12-438B-8307-849C51C86213%40icloud.com.
