I have downloaded the team viewer app for the mac and everything is fine
in that regard. When I tried to use it with AIRA,the agent said that he could
not see the desktop icons and told me to go to security and privacy settings
not for team viewer but in the apple settings. I later did this, selecting
screen recording and saw that team viewer was listed. It also said to hit the
lock button to make changes and I assumed that I had to do this to give my
permission. I doo not see any checkbox now by team viewer but maybe the
permission has been granted so how can I know if I have given permission to use
team viewer with AIRA.
any other suggestions or thoughts would be helpful.
Vicki
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