I just went into the app, and I still have the same problem. Just after you get to the point where it tells you your data usage then it jumps to this webpage thing
g Danny > On Jul 8, 2020, at 9:42 AM, Robin Frost <[email protected]> wrote: > > > Hi Mary and all, > > I just opened the My Account app and duplicated the steps you outlined and it > is working here as it always did. No web page came up and I was able to read > the last 3 months of usage which is always interesting to my geeky heart to > know about. There was an app update I believe that came down in the past few > days as it hit my phone yesterday. Perhaps that fixed it? > > Take good care. > > Robin > > > >> On 7/8/2020 12:22 PM, Mary Otten wrote: >> Before COVID-19, are used to login to my Xfinity account app and check my >> Internet usage, since we all have a data cap. You open the application, >> double tap on Internet, double tap on data usage, and you would see, at the >> top of the screen, the current month plus the last few. Months of usage. >> Then came the virus, and Xfinity stopped metering data usage, so from I >> think it was March through June, there wasn’t any data usage available. Now >> the data cap is back, but the application has changed in a very inconvenient >> way. If you follow the steps I referenced above, opening the account app >> then going for Internet and data usage, for a moment, you see July 2020. But >> then a webpage opens within the connect app. And every single time, you have >> to sign into your account. And then you have to hunt for the information you >> want. Is there a way to stop this stupid webpage from loading ueach and >> every time? It used to be so easy, and now it is a hassle.. >> Mary >> >> >> Sent from my iPhone >> > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/BL0PR12MB2371C66197E75B4C9518AE9ECB670%40BL0PR12MB2371.namprd12.prod.outlook.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/C7774FAC-FAF6-45B0-BFD2-D8B6764173F2%40icloud.com.
