Hello all > I just had my first zoom call through the Mass General Brigham Gateway > portal. I accessed the call through the Gateway App on my i Phone then zoom > kicked in. I was in the video mode but then had to turn on audio by calling > in. I wrongly assumed just the video would have audio, but that was not the > case. > Does anyone here have experience with making such calls through zoom and > their patient portals? > ?????? The problem that remained was that the host could not see much of me, > only a piece of my face. Screen curtain was off, and the brightness was at > something like 55% and the only other display setting was on light I think. > Does anyone have any clue why this would be the case? I have been on other > zoom calls where my entire body could be seen. Maybe I should have checked > around for a button to expand view or something like that. Or maybe they were > not zoom calls but were Facetime or What's App calls. > ?????? Thanks in advance for any proposed fixes. I could not even show the > doctor the area of my body I wanted to indicate. > > ?????? Deidre > > >
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